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Long waits for some Netflix Blu-ray customers

If you're a Netflix customer who's paying an extra $1 a month to rent movies on Blu-ray, you might have noticed that the discs aren't being delivered as quickly as DVDs.

Josh Lowensohn, one of my colleagues here at CNET News, was complaining that he's had Futurama: Bender's Game, in his queue for over a month. The flick Wall-E has been in the queue since November 18. Why is it taking so long for Netflix to ship?

I called Steve Swasey, Netflix's very accessible spokesman, and he said the Web video store simply doesn'… Read more

Vudu adds streaming from YouTube, Flickr

Vudu is adding some free video content to its set-top box. Streaming video from providers such as YouTube, MSNBC, CNN, MTV, PBS, and National Geographic will be available, as will access to Flickr and Picasa photos and a handful of casual video games. The new content will be available via a free firmware update that's scheduled to hit all Vudu boxes over the next 24 hours.

The new services will be available as part of what Vudu is calling the Rich Internet Application platform, or RIA. (It'll be available on a tab called "Vudu Labs" on the set-top box's main home screen.) Vudu hasn't signed deals with any of the above-mentioned content providers; instead, the RIA is using freely available Web content and feeds. Vudu is planning to open up its RIA platform to third-party developers in the first half of 2009. The company is also noting that the platform is optimized for fairly low system requirements ("a 300 MHz embedded processor with 128MB of RAM"), suggesting that the Vudu Rich Internet Application platform could be ported to other set-tops as well.

Vudu gave CNET a sneak peek of the RIA features a few days early. We think it shows promise, but--as always--content is king, and there's not yet a wealth of must-see TV there.… Read more

CNET News Daily Podcast: The case of the missing Web movies

Some movies previously available for streaming on iTunes and Netflix are disappearing from those sites' libraries. Reporter Greg Sandoval drops by the podcast studio to explain why (hint: it's about money) and whether we can expect it to change anytime soon.

Also in this podcast: We knew layoffs were coming to Yahoo, and today, they finally happened; Mac clone maker Psystar uses a new argument in its legal fight against Apple; AOL makes it easy to track your friends' social-network movements; and how Web users in England got their Wikipedia back.

Listen now: Download today's podcast

Today's … Read more

Buzz Out Loud 869: Linux, the new pot

A high school teacher finds it inconceivable that any software could be free. I wonder if she uses Internet Explorer? We also talk about the failure of not one but two big Internet filters, and get the scoop from Caroline McCarthy on why YouTube isn't in decline.

Listen now: Download today's podcast EPISODE 869

Google to take Chrome out of beta http://www.techcrunch.com/2008/12/10/google-takes-chrome-out-of-beta/ http://news.cnet.com/8301-1001_3-10120049-92.html?part=rss&subj=news&tag=2547-1_3-0-20

Australian plan to censor Internet in shreds http://www.theage.com.au/news/home/technology/labor-plan-to-censor-internet-in-shreds/2008/12/09/1228584820006.htmlRead more

TV has license to kill movies at iTunes, Netflix

Apple is an Internet retailer and Netflix is a Web video rental service, but Hollywood treats them as if they are potential competitors to TV broadcasters.

In the past two weeks, customers of iTunes and Netflix's streaming digital-movie service have noticed that a growing number of titles are disappearing from the sites or are scheduled to be removed. MacWorld wrote a story last week about how one of the site's contributors noticed that of the 15 films he bookmarked for future viewing at iTunes, 9 were no longer available. Among the movies that vanished were Charlie Wilson's … Read more

Buzz Out Loud 867: Of peanut butter and shotguns

It is a tale told down throughout the ages. Google's Internet access is a large jar of peanut butter, and As Natali reminds us, you don't kill bugs with a shotgun. Even if it is fun. If you take nothing else away from this show, at least remember that. Listen now: Download today's podcast Episode 867

UK ISPs switch on mass Wikipedia censorship http://community.zdnet.co.uk/blog/0,1000000567,10009938o-2000331777b,00.htm http://news.cnet.com/8301-1023_3-10116543-93.html http://www.boingboing.net/2008/12/07/how-the-great-firewa.html

Technology start-ups to be given £1B fund … Read more

Netflix cuts 50 tech jobs; streaming issues linger

Web video-rental store Netflix has laid off 50 technical specialists, the people who typically do most of the trouble-shooting for customers with tech issues, such as struggling to connect the service to their laptop or set-top boxes.

Steve Swasey, a Netflix spokesman, said 15 of the company's 65 technical specialists will join the 300-person Customer Service group. According to Swasey, Netflix also plans to add 50 more people to its customer service unit sometime after the New Year.

Swasey said there just wasn't as much need to keep so many tech specialists. He credited Microsoft's Silverlight with … Read more

Hands-on with Netflix streaming on TiVo

At the end of October, TiVo and Netflix announced that Netflix's streaming service would be coming to TiVo DVRs by the end of 2008. The companies have made good on their promise, and the service is rolling out to TiVo HD, HD XL, and Series3 boxes today. TiVo turned on the service for us over the weekend, and we've had the chance to give it a full workout. The short story: this is an awesome added feature for TiVo HD owners.

The interface is significantly different than what we've seen on the Netflix Player by Roku. Rather than offering up large box shots to scroll through, the TiVo's interface instead lists the names in text, with smaller box shots showing up on the right side. We preferred the TiVo's interface, as it allows us to see more titles at once, which is convenient if you have a large queue. On the other hand, we felt the TiVo interface was less responsive, which is a problem that affects almost all of the extra services on TiVo.

While the interface is an improvement over the Netflix Player, we still saw plenty of room for improvement. Now that Netflix has added a lot of content to the Instant Streaming service, our instant queue is getting pretty full. The current interface simply lists titles in the same order as your Instant Queue, which, if you're anything like us, is kind of haphazard. While the queue system makes sense for the traditional Netflix mailing service, we'd rather have more categorization options--such as by genre and star rating--for online streaming. We were also disappointed that there was no way to tell from the TiVo screen which movies were available in "HD" quality.

Like on the Netflix Player, video quality is determined by the speed of your connection. While the Netflix Player uses a "four dot" graphic to indicate video quality, the TiVo HD has a more granular meter, with about 14 bars. We generally got all 14 bars filled up, using a wired Ethernet connection and a standard cable modem.

Although the term "near-DVD" is often abused with video-streaming services, it accurately describes the video quality offered by Netflix streaming on TiVo. We fired up a bunch of movies and we were never disappointed by how they looked. Pan's Labrynth was available in "HD" and in most cases it looked as good as a well-mastered DVD--occasionally we could see some blockiness to the image or the background would be soft, but nothing to take us out of the movie-watching experience. Next up was Ratatouille, which wasn't available in HD. This looked slightly softer than DVD-quality (and much softer than the excellent Blu-ray), but not by much. Only the pickiest videophiles would turn up their noses at the image quality. In short, there's room for improvement, but it's darn good already. (You can read more about the technical details behind Netflix's streaming service here.)… Read more

TiVo launches Netflix streaming for its Series3 DVRs

Netflix streaming is now available on TiVo Series3 DVRs. The feature was announced a several weeks ago, but the idea of a TiVo/Netflix partnership dates back to September 2004.

The service is effectively identical to the Netflix feature available on the LG BD300, Samsung BD-P2500, BD-P2550, Roku Player, and the Xbox 360. That means that existing Netflix subscribers can stream more than 12,000 movies and TV shows directly to their TV over a broadband Internet connection on an unlimited basis, with no additional charges beyond the existing Netflix and TiVo service fees. The available catalog is currently dominated … Read more

Buzz Out Loud 866: Harsh the mellow

Important revelations on today's show: cigars smell like dog poop, Facebook Connect is going to win, the NFL looks awesome in 3-D, and Barack Obama uses an iPod, not a Zune. Like I said, important. Listen now: Download today's podcast Episode 866

Listener co-host details: E-mail buzz@cnet.com with your name, phone number, preferred time of day (with time zone). We are shooting for doing the interviews next Monday 3-4 p.m. PST and Wednesday 4-5 PST.

Facebook Connect opens up http://news.cnet.com/8301-17939_109-10113604-2.html

So does Google Friend Connect http://news.cnet.com/8301-17939_109-10113648-2.htmlRead more