E-commerce

I don't get "Black Friday," and I don't get the people who actually spend Black Friday at the mall. (Also, when did "doorbuster" become part of the argot? I missed the memo on that one). I do get the people who do their holiday shopping online, though, and there are more of them every day.

Here are the latest numbers from ComScore, which says that online holiday shopping is up a bit this year. That's not saying a lot, since last year's sales were soft. But for the record, sales are up … Read more

The unveiling of the iPhone, the debut of Twitter, and the growth of Craigslist are just three of the decade's most influential Internet moments, as judged by the Webby Awards.

The folks behind the Webby Awards, presented each year for excellence on the Internet, dove into the top 10 craze this week, laying out their picks for the Internet developments of the past 10 years that have had the greatest reverberations. (And no, they're not a year ahead of schedule, despite the tendency of list makers to rally in years that end in '10. The decade technically runs … Read more

eBay is playing virtual Santa this holiday season with a free "Deals" app for the iPhone that leads consumers to the better buys on the auction site.

Launched Tuesday, eBay Deals is designed to deliver a stream of the best deals on the site from across hundreds of millions of listings. Like eBay Mobile, the company's regular iPhone app, Deals lets you search, shop, and pay for your items from your iPhone or iPod Touch.

All featured deals spotlight items with no bids, no reserve price, free or fixed-rate shipping, and less than four hours remaining to … Read more

eBay on Sunday confirmed that a "technical issue" had caused search queries on the auction site to be messed up over the weekend, resulting in limited or no search results. The company says that it's being cautious, though, and is holding back on some advanced search features until the issue is fully solved.

"We are happy to report that critical search functionality was restored overnight on Saturday and we are seeing normal activity levels today," a post on the company's eBay Ink blog read Sunday. "As part of our effort to restore critical … Read more

Sony is planning a new online store a la Apple's iTunes, but with a few twists.

Announced at a strategy meeting in Tokyo on Thursday, the new service will hawk music, movies, books, and other downloadable content geared for its various electronics, including TVs, mobile phones, music players, and computers.

The service, which Sony aims to launch next year, will link the company's devices and digital content that it produces--setting it apart from other online stores.

"That's the kind of combination that I think is not seen anywhere else," Kazuo Hirai, Sony executive vice president … Read more

NEW YORK--Web pioneer and conference honcho Tim O'Reilly warned the audience at the Web 2.0 Expo here on Tuesday afternoon that he thinks "we're headed into another ugly time." Namely, everybody is just being really nasty to each other. And it makes his hippie soul hurt.

For example, Rupert "Dr. Evil" Murdoch keeps threatening to pull News Corp.'s pay wall-guarded content from Google, perhaps offering an exclusive deal to another search engine for one hundred billion dollars (give or take a few bucks).

Those ubiquitous URL-shortening toolbars are throwing Web addresses behind … Read more

Updated at 2:50 p.m. PST to include quotes from senators and names of retailers that do business with Vertrue, Webloyalty, and Affinion.

Words like "scam," "fraud," and "arrest" filled the air during a Senate hearing on Tuesday that focused on the controversial marketing companies that allegedly dupe consumers into paying monthly fees to join online loyalty programs.

Vertrue, Webloyalty, and Affinion generated more than $1.4 billion by "misleading" Web shoppers, said members of the U.S. Senate Committee on Commerce, Science and Transportation, which called the hearing. Lawmakers saved … Read more

Tuesday could turn out to be an embarrassing day for a score of online retailers, such as Continental Airlines, FTD, and Classmates.com.

The so-called mystery charges that have appeared on some of their customers' credit card statements will come under scrutiny at a hearing held by the U.S. Senate Committee on Commerce, Science and Transportation.

At the center of the federal probe are Webloyalty, Affinion, and Vertrue, companies that make "cash-back" and coupon offers to consumers and charge them monthly fees to enroll in their loyalty programs. The reason the government is involved is that for … Read more

The revised Google Books settlement agreement may quiet international opponents, but it still gives Google a monopoly on commercializing out-of-print books where the copyrights are unclaimed and fails to protect consumer privacy, opponents said on Monday.

"We're at a cross roads," Internet Archive Director Brewster Kahle said during a panel late Monday on the Future of Books at the Commonwealth Club in San Francisco. "Is it going to be a subscription life...where one or two companies own the distribution and presentation (rights) to these books?"

In response, Google Books Engineering Director Dan Clancy said: &… Read more