We next go "In the Trenches" with Kevin Henrikson of Zimbra. Zimbra wasn't the first to build a slick email system with a strong AJAX feel, but it has clearly taken the lead among its peers. The backbone of that position is its engineering team, with Kevin at the heart of the organization.
As it turns out, regardless of all the "sex appeal" that Zimbra has in the market (and it has plenty), Kevin's comments reveal that it's community feedback that makes the company tick. Community feedback and an active engineering team that solicits and acts on that feedback, often in real-time. This is the heart of a successful open source business, and Kevin shows us how it's done.
Name, company, title, and what you actually do
Kevin Henrikson, director of Engineering, Zimbra. I currently manage our client engineering team which develops the Zimbra Advanced Client (AJAX based) and Standard Client (JSP/HTML based), the latter being Zimbra's answer to accessibility (screen readers), low-bandwidth, and older PCs. Along with John Holder, I am also responsible for Zimbra's open source community touch points (forums, wiki, blog, etc). I've also had a chance to speak at several conferences on many related topics including AJAX optimization, AJAX offline, and building large scale messaging systems.… Read more