outages

On the outs with your BlackBerry? (poll)

It's spreading like a bad rumor. The BlackBerry outage that hit Europe, the Middle East, India, Africa, and parts of South America earlier this week today crept into North America--much to the chagrin of BlackBerry users who feel left in the dark.… Read more

RIM: We're still working on restoring BlackBerry service

Research In Motion offered an explanation for its BlackBerry e-mail and messaging outage that has affected customers throughout the world, including in the U.S. and Canada. But the company still hasn't said when service will be fully restored.

The outage, which knocked out e-mail and BlackBerry messaging service, initially affected customers starting Monday in Europe, the Middle East, Africa, and parts of South America. By today, customers in Asia as well as in the U.S. and Canada also started to see delays in e-mails and BBM messages.

During a conference call today with reporters, RIM's CTO … Read more

RIM's BlackBerry outages come at worst possible time

Research In Motion's rolling global outages could be a major body blow for a company looking to get off the mat. In fact, the timing of these outages is simply brutal.

Here are the moving parts:

RIM is trying to convince folks to buy its BlackBerry 7 devices and has an iPhone 4S launch as well as a bevy of Android phones hitting the market. Its developer conference is next week and RIM has to rev up its supporters. A crucial QNX update is coming in weeks ahead that will make or break RIM's PlayBook tablet. Emerging markets … Read more

BlackBerry service issues spread to U.S. and Canada

BlackBerry subscribers throughout the world continued to experience disruptions in service for a third consecutive day as problems with Research In Motion's equipment in its data centers appears to now be affecting North American subscribers as well.

Customers using Research In Motion's BlackBerry smartphones in the U.S. and Canada are now also without access to e-mail and BlackBerry messaging in an outage that has already plagued subscribers in Europe, the Middle East, and Africa since Monday.

RIM said it has fixed the problem on Monday. But service disruption continued Tuesday with only spotty access to e-mail, BlackBerry … Read more

International BlackBerry outage continues

BlackBerry maker Research In Motion has still not fully restored e-mail, messaging, and Web service to more than 10 million customers in Europe, the Middle East, parts of South America, and Africa after a disruption at one of its network operation centers yesterday.

A BlackBerry outage, which began on Monday around 10:20 a.m. BST, has resulted in limited access to e-mails, Web browsing, and messaging services such as BlackBerry Messenger, otherwise known as BBM.

Late yesterday, RIM said it had resolved the issue. But this morning, millions of BlackBerry subscribers woke up to find their service was still … Read more

BlackBerry data outage in Europe, Middle East, Africa

BlackBerry users across Europe, the Middle East, and Africa have been hit by a data outage that cut off access to e-mail, the Internet, and instant messaging, among other services.

The outage began today around 10:20 a.m. BST and is still continuing, according to posts to Twitter by BlackBerry owners and service providers. Carriers in the UK are blaming Research In Motion for the problem, and the Canadian company confirmed the downtime in a short statement today.

"We are working to resolve an issue currently impacting some BlackBerry subscribers in Europe, Middle East and Africa," RIM … Read more

Apple.com down after iPhone announcement

Apple fans who had trouble accessing live blogs of the Let's Talk iPhone event on news sites today were further frustrated when they couldn't access Apple's own site.

With all the anticipation that surrounded this event (though many people found the news to be a bit of a letdown) and Apple.com being one of the 10 most popular sites on the planet, you'd think that the company would have been prepared for increased traffic to the site today. Nevertheless, the site was been down sporadically shortly after the iPhone event ended.

While visitors to the … Read more

Bit.ly back up and running following outage

Link-shortening service Bit.ly was down for a period of time last night, but the service appears to be working just fine now.

Last night, CNET editors found first that Bit.ly links were not working and then that all of Bit.ly seemed to be down. A quick search on Twitter reveals that some others had also been affected by the outage.

"Is Bit.ly down for anyone else or just me?" one Twitter user asked late last night. Another user quickly followed that up, saying "For the first time I can remember, Bit.ly is … Read more

BlackBerry outage hits e-mail, messenger access

Talk about bad timing for Research In Motion.

On the heels of another disappointing quarterly report, RIM is suffering from an outage that has hit its e-mail and BlackBerry Messenger services today. BlackBerry customers took to Twitter to voice their complaints. The company later acknowledged problems.

"Some Canada & LatAm customers report BBM issues. Our support teams are investigating. We apologize for any inconvenience," the company said in a tweet.

A RIM representative wasn't immediately available to provide further details on the extent of the problem to CNET.

The outage appears to be more widespread. The Huffington Post reported seeing tweets complaining about service in the U.K. and the Middle East. … Read more