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Carriers

Apple and the iWatch conundrum

Ever since the sixth-generation iPod Nano, lots of people have thought that Apple making its own branded watch is not merely a smart potential move but simply a matter of time. No matter what some have recently argued, I doubt, however, that today's Apple is hungry enough to create the fabled iWatch device.… Read more

Motorola Electrify M getting Jelly Bean jolt

If you own a Motorola Electrify M on U.S. Cellular, a sweet treat is coming your way soon. The svelte device will receive access to an Android 4.1.2 Jelly Bean update starting February 12.

A close cousin to the Motorola Droid Razr M on Verizon, the Electrify M features the same 1.5GHz dual-core Snapdragon S4 Plus processor, 8GB of internal storage, and a 4.3-inch AMOLED (960x540 pixels) screen.

Also like the Razr M, the Electrify M offers a speedy 4G LTE data connection plus an 8-megapixel camera that captures 1080p HD video. Weighing just under … Read more

J.D. Power: Verizon again tops in customer care survey

For the fourth consecutive time, J.D. Power and Associates has named Verizon Wireless as the leader in customer care among full-service wireless providers.

The semiannual report is based on feedback from thousands of consumers, scoring carriers based on three contact channels: telephone; walk-in (retail store); and online.

Verizon leads all full-service providers with a score of 766, just ahead of AT&T's 759, however both were above the industry average. Verizon credits social networking efforts for the high marks, touting the active and light-hearted online personality.

J.D. Power also found the carrier to do particularly well … Read more

Sprint Q4 loss widens to $1.32B as Nextel customers flee

Sprint probably can't wait to excise the Nextel part of its business.

The Overland Park, Kan., wireless carrier reported hefty fourth-quarter subscriber losses on the Nextel side, with more than 1 million customers leaving the service, easily offsetting the gains made on its core Sprint business. In total, it lost 337,000 net customers.

Sprint posted a loss of $1.32 billion, or 44 cents a share, compared with a year-ago loss of $1.3 billion, or 43 cents a share. Revenue, however, rose to $9 billion.

The results were better than expected. Analysts, on average, forecast a per-share … Read more

How we test: Cell phones

From the most basic handsets to ultra-advanced smartphones that are essentially pocket computers, mobile phones are complex devices. They reach out to the cloud, surf the Internet, play music, run countless apps, connect to social-networking services, are messaging masters, and, yes, they even make voice calls. … Read more

AT&T adds four markets to 4G LTE network

AT&T announced today that it has added four new markets to its 4G LTE network.

Now, customers in Albany, N.Y.; Calhoun and Dalton, Ga.; and Norfolk-Virginia Beach, Va. will be able to experience the carrier's faster network speed.

With these four new areas, this brings AT&T's total coverage to 141 markets, which includes 170 million people.

While it's great to see AT&T's network expanding, the numbers still lag behind those of Verizon Wireless. Its 4G LTE network covers 476 markets and 273.5 million people.

U.S. Cellular dials up $300 rebate for new family plans

U.S. Cellular is offering a limited time "Family Switcher Bonus" for new customers who activate at least two lines on a Family Plan. The deal, which runs through April 1, provides consumers with a $300 MasterCard debit card.

The catch? At least one of the new lines must be a smartphone.

To sweeten the deal, U.S. Cellular has discounted a number of smartphones, including the Samsung Galaxy S 3 for $150 and the Huawei Ascend Y, which now sells for just a penny.

What's more, the carrier is tossing in a free 4G LTE Samsung … Read more

Carriers throw support behind new BlackBerry 10 smartphones

Minutes after BlackBerry CEO Thorsten Heins introduced the two new BlackBerry smartphones, U.S. carriers began releasing statements to officially back the new devices.

Verizon was the first to announce it would sell the touchscreen BlackBerry Z10 and Q10 with QWERTY keyboard, going so far as to attach a price -- $199 on contract. Big Red also said it would exclusively sell the Z10 in white in addition to its all-black color.

AT&T, Sprint, and T-Mobile also came forward today, with Sprint committing to a 4G LTE BlackBerry Q10, and AT&T backing both. T-Mobile said in a statement … Read more