A Colorado woman is suing Comcast, saying her cable-based phone made a mistake when she called 911, sending the emergency team to the wrong place ?? resulting in the death of her 5-month-old son.
This will be sure to come up again with cable, cell phone and Net phone services, which are struggling to prove they can handle emergency calls as well as the old 911 system. So far the jury is decidedly out, and this is an area where you really can't afford to make mistakes.