Following a bumpy relationship during the recession, online consumers seem much happier with e-tailers, according to a new study from ForeSee Results.
Satisfaction levels with the top 100 Web-based retailers rose five points this year from 2009, scoring 78 overall out of 100, according to ForeSee's annual survey. The 78-point mark achieved this year was the highest in the index's six-year history.
Among the 100 e-tailers, Netflix came in first with a score of 87--two points higher than last year. Amazon took home second place for the sixth year in a row, with 86 points. Avon.com and … Read more