Enterprise IT struggles to overcome the risk of vendor lock-in, the risk of IT project delivery failure, and a range of other risks.
However, as Julien Le Nestour expertly elucidates, the biggest risk for enterprise IT is a dearth of user adoption.
With this risk in mind, Le Nestour suggests that enterprise IT revise its strategies for evaluating and purchasing software with the user in mind:
(T)he IT function needs to change its mindset and view of itself. Instead of deploying tools where user adoption is taken for granted, IT leaders must realize they're competing with other applications … Read more