Apple has updated a few knowledgebase articles which may be useful for people trying to set up and use their Macs. The recent updates cover a number of topics, including adding shared windows printers, protecting files on MobileMe iDisks, using multiple iPods with one computer, and information on the new iFrame format in iMovie '09.… Read more
Last month, Apple released iTunes 9.0.1, which addressed a number of iPhone syncing issues as well as making some performance and stability improvements. We covered some of these improvements and offered a tip on relieving some of the problems people encountered with Smart Playlist syncing. Today, Apple started offering their own tips on what to do when Smart Playlists are not syncing as expected.
If you are syncing a Smart Playlist and you notice that the order and contents displayed in iTunes don't match what appears in your iPhone or iPod after syncing then Apple offers the … Read more
Apple provides a number of layouts for various purposes in Mac OS X--mainly for international layout differences, but also for variations such as Dvorak. Besides localization purposes, there are also times when specialized layouts may be useful for certain technical applications, to just disable a key, or to swap two modifier keys' functions on a standard keyboard layout. Regardless of the reason, people have wanted to easily edit or create new keyboard layouts in OS X, but have not been able to do so with any utilities Apple provides.… Read more
The Apple ID password is part of the user ID/password combination that you use to access and authorize activities and purchases in the iTunes Store. After iTunes 9.0.1 was released, a number of users were annoyed that the check mark button for saving their password no longer worked. As a result, each purchase or app-upgrade triggers iTunes to prompt for a password.
Fortunately, there are two fixes and a few … Read more
If you are like me, you have meticulously combed through your iTunes Library, carefully capitalizing song names, renaming tracks, and adding album art. So what happens when someone dumps a pile of new music on your lap? The last thing you want to do is spend hours sifting through all the music you already had, plus all the new stuff.… Read more
Periodically your web browsing experience may become exceptionally slow or give you odd behavior such as the page content not updating, which in most cases is a result of corruption in temporary files such as caches and preferences. In order to make troubleshooting these files simple, many browsers have reset options readily available, but others do not. Here are the locations of various places to reset histories, caches, and other temporary items on several popular Mac browsers (the latest versions of each).… Read more
Setting up an email account is not always straight forward. Apple, with each Mac OS X release, has attempted to streamline the process offering automatic account setups. For some users, however, this poses an issue with control.… Read more
Apple's iPhone Configuration Utility 2.1, released last month, isn't designed as an end-user troubleshooting tool--it's really meant to help enterprise users create configuration profiles for device deployment--but it provides three functions that can be very useful for troubleshooting or security.
1. It can uninstall applications directly from the host computer, which can be useful for removing stubborn apps that cannot be deleted directly from the iPhone. Some third-party applications can cause systemic issues, which can be resolved through their removal via a host computer.
2. It allows easy access to the iPhone's console log, which … Read more