Things aren't going well at Ford Motors.
The automaker just reported that September sales were down 34.6 percent compared with the same month a year ago. For the first half of 2008, Ford posted net losses of $8.6 billion.
Ford blames a weak economy and a tight lending market. But there may be another factor at work--unhappy customers.
In August, I rented a Ford Fusion from Hertz. When I saw a Microsoft logo under the dashboard, I suspected trouble ahead. Sure enough, it seems that poor design choices, so common in the computing world, have migrated to … Read more