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Chat and e-mail

Woman settles in Match.com sexual assault lawsuit

A woman who sued Match.com claiming she was sexually assaulted on a date has settled her lawsuit after seeing proof that the site now screens its members for sexual predators, according to the Associated Press.

Carole Markin had sued the online dating site in April following the reported assault after learning that her date had previously been convicted of sexual battery. Rather than seeking financial damages, Markin's lawsuit asked that Match.com start reviewing its membership for signs of sexual predators.

Shortly after the suit was filed, the dating service announced a new policy whereby it would check its members against a national sex offenders registry. … Read more

Search and e-mail still the top online activities

Searching and e-mailing remain the two top activities in the online world, according to a recent study from Pew Internet.

Released yesterday, the results of a Pew survey conducted in May found that 92 percent of online adults use search engines to hunt for information on the Web, and 59 percent do so on a typical day.

Matching search in popularity was e-mail, with 92 percent of adults polled last November sending and receiving it, and 61 percent doing so on a typical day.

Drilling down further, search proved most popular among the younger crowd (18 to 29), 96 percent … Read more

Facebook rolls out standalone mobile-chat app

Facebook today doubled down on its mobile efforts with a new mobile application that breaks out its messaging service into a single app.

Dubbed "Messenger," Facebook is making the app available for both Apple's iOS and Google's Android. Users can log in with their Facebook credentials to get access to existing chats and message threads from Facebook for interacting with them on the go. Included is group messaging, along with a component that lets users share photos and their location.

"The Messenger app is an extension of Facebook messages, so all your conversations are in … Read more

See what's new in Thunderbird

The latest version of Thunderbird jumps from version 3 to version 5, matching its sibling Firefox as it joins Mozilla's rapid-release program. Thunderbird 5, available to download for Windows, Mac, and Linux, is mostly a bug-fixing release that improves stability. It also shortens and improves the workflow for adding new e-mail accounts.

Watch what the program's got, and what it lacks, in this new First Look video.

Gmail voice calling offering lower international rates

Now expanding to 38 new languages, Gmail's phone call feature has kicked in a slew of cheaper rates to more than 150 countries.

An alternative to Skype, Google's calling feature enables you to make free domestic and inexpensive international calls to any mobile phone or landline via Gmail Chat.

Launched almost a year ago, the feature racked up more than 1 million calls its first day and has continued to expand, most recently offering the ability to make multiple calls at the same time.

Now, Gmail calling has expanded again in a move designed to save its users … Read more

Yahoo Mail suffers outage; users react

Yahoo Mail today was down for many users today, but according to the online company, its services are now operating normally.

Earlier today, CNET heard from a reader who claimed that "Yahoo Mail has been experiencing severe outage issues for the last 24-hours plus." After attempting to access Yahoo's Mail service, CNET received an error message saying that the "page you requested was not found." Other attempts yielded a "connection refused" message from the site. When trying to access the mail service through Yahoo's QuickView, the service said that it could not &… Read more

A tale of Facebook woe: Nobody 'Likes' me anymore

Recently, a Crave freelancer pinged me to lament that no one liked him anymore. I felt sad for him, until he explained that it wasn't that nobody liked him anymore, it was that nobody "Liked" him anymore.

The number displayed on the Facebook Like button on his CNET author profile, it turned out, had spontaneously reset itself from 300-plus to one. I posited that a temporary technical glitch had caused the change and, with a wink and a smile (of the emoticon variety) assured him that his stories continued to generate copious reader interest and I planned to keep him on as a Crave writer until he was at least 80.

Clearly caught in that murky vortex where the real-world and digital selves intersect, the writer seemed a bit irked by the mishap. But as these things go in the world of third-party algorithms, his original Like number reappeared just as randomly as it had disappeared.

I, for one, found the episode amusing. Until a few weeks later, when my own Like number started fluctuating wildly.

One minute--were one to assign meaning to such things--the number at the bottom of my stories might be interpreted to indicate that only my first cousins cared to follow my work, the next that I might have a stab at being the next Walt Mossberg.

CNET's social-networking guru blamed the jumpy numbers on a pesky symbol contained in the URL of my author profile. A new URL was the only way to fix the problem once and for all, he said, though doing so would automatically reset my Like count to zero. It sounded a bit like having to suddenly move and make new friends, but I told him to go for it.

At first, I didn't pay much attention to my newly nonexistent Like count (after all, I'd told my fellow writer not to give it a second thought when his numbers went poof). But when I mentioned the situation to a social-networking-savvy co-worker, he looked at me with a sad-eyed empathy that made me rethink the gravity of being so un-Liked in 2011. "Man, that sucks," he frowned. "You've been robbed."

The more I thought about it, the more I thought he might be right. But, torn between the part of me that understands that 10,000 virtual friends do not one real friend make and the part of me that's flattered to be Liked and retweeted, I couldn't quite figure out what, exactly, I'd been robbed of. … Read more

Skype update connects you deeper with Facebook

Skype has released the latest update to its online calling software for Windows, offering more options for Facebook users.

Officially out of beta since Wednesday, the latest Skype 5.5 for Windows lets you check which of your Facebook friends are online and available to chat, all without having to leave Skype. Simply clicking on the View menu in the Skype software and then choosing Facebook Friends shows you the list.

By clicking on and then closing the Skype Home screen, you can also update your Facebook status and scroll down to view your entire Facebook wall.

Beyond the Facebook … Read more

Microsoft ribs Google's ad tech with 'Gmail Man'

The day after Google launched its site dedicated to helping to convert non-Gmail users with tongue-in-cheek "interventions," a Microsoft video has surfaced taking jabs at Google's mail service for its contextual advertising program.

Mary Jo Foley over at CNET sister site ZDNet posted the video spoof today, which was shown to attendees at Microsoft's annual Global Exchange sales conference earlier this month. In it, the company takes a crack at Google's AdWords program, which serves up contextual advertising based on the content of e-mail messages. That's accomplished by mimicking what the practice would be … Read more

Gmail posts 'intervention' tool to wrangle non-users

Google's not exactly hurting when it comes to the number of people using its Gmail Web e-mail service, though in a new marketing move it's trying to grow that pot to catch up to Yahoo and Microsoft.

The company today rolled out a cheeky new "email intervention" program, offering existing Gmail users with a way to nudge their friends to switch over from their existing provider.

"You've probably already improved the lives of your friends and family members by helping them switch to Gmail, but what about that one friend who still hasn't … Read more