An extended outage at RealNetworks' Rhapsody music service has locked out an unknown number of users for the second time since March.
While the earlier problem prevented some customers from accessing the site for up to two weeks, this time executives don't know when the problem will be corrected. A handful of Rhapsody users complained on the company's message boards this week that they haven't been able to log on since Friday.
"It's a known issue," said Justine Navaja, a company spokesperson. "We don't know yet when it will be fixed, but … Read more