After reading through an interview Ina Fried, a colleague of mine over at CNET News.com, conducted with Microsoft's Windows chief, Steve Sinofsky, I was deeply disturbed by what I found.
Instead of a company that admits culpability for a product -- Windows Vista -- that has heretofore created a generally unacceptable user experience with UAC issues, driver problems, and much more, Microsoft's chief went out of his way to discount Vista's problems and generally provide little detail about the future of Microsoft.
How many times must we listen to a Microsoft executive wax poetic about things we just don't care about in an attempt to gloss over the company's many issues before we realize that it's only hurting itself?
I'm not going to sit here and say that every company should be admitting its failures for every problem with products, but can't Microsoft finally admit that Vista is a major blunder that has cost the company far too much? Can't Microsoft finally open its mouth just once and tell us what we should really expect for the future and promise us a new operating system that won't commit the same mistakes Vista has committed?
Can't Microsoft stop playing the PR game and, for once, tell it like it is?… Read more