Welcome to The 411, my column answering all your questions about cell phones and cell phone accessories. I receive plenty of questions about these subjects via e-mail, so I figured many of you might have similar queries, too. At times, I might solicit answers from readers if I'm stumped. Send your questions and comments to me at email@example.com. If you prefer to remain anonymous, let me know in the e-mail.
Question: My question is regarding RIM and their BlackBerry line of phones. They seem to be getting a lot of bad press lately. One item that keeps coming up is that they stick to their "stoic" candy bar style design and how it's out of style (they keep mentioning that it doesn't draw in the younger generation).
I am 23 years old and I find their signature BlackBerry design to be perfect and really somewhat unique. I say unique because everyone is either doing a slider or a touch-only slab. There are many young people who don't like sliders and still want a physical keyboard. The other thing that comes up is their lack of respectable specs (processors etc.) and their OS. I for one have always questioned why their OS is considered "antiquated" especially since it does all of the same things that other OSes do.
My question is: Why is RIM getting so much heat for their BlackBerry line, even when the new versions coming up have touch screens and updated processors? Is there too much hype over Android and iOS? Aren't people aware that Android is fragmented? Isn't the overall user experience more valuable to people? Let me know your thoughts and thanks for reading this. -- Adam, via e-mail
That's one meaty question, Adam. You are right that RIM has been on the receiving end of some bad press, particularly in comparison with the other smartphone operating systems like Android and iOS. While many people like yourself consider themselves hardcore BlackBerry fans, the fact is that BlackBerry has been around for much longer than Android and iOS, and is therefore seen by many as a dinosaur in the mobile space. It also doesn't help that BlackBerrys have long been seen more as corporate gadgets than consumer ones. As other smartphones gained more consumer mindshare, BlackBerry seems to have lagged behind in that space.
However, I actually agree with you that the strength of the BlackBerry lies in its iconic candy bar style.… Read more