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Q&A: MacFixIt Answers

MacFixIt Answers is a feature in which I answer Mac-related questions e-mailed in by our readers.

This week, readers wrote in with questions about cleaning up a Mac to keep it optimized, external drive permission errors, increasing the number of recent documents stored in the system, and options for triple-booting OS X with Linux and other operating systems. I welcome views from readers, so if you have any suggestions or alternative approaches to these problems, please post them in the comments!

Question: How to clean up a Mac to keep it optimized MacFixIt reader Angel asks:

How can I get … Read more

XProtect update blocks unpatched Java versions in OS X

Early this morning Apple issued an update to its XProtect malware-handling system in OS X that updates the Web plug-in blacklist to include a more recent version of Oracle's Java plug-in. The update now will prevent all versions of the Java Web plug-in before version 1.7.11.22 from running on the system (previously the limit was version 1.7.10.19).

This change was likely made because of a recent security issue in the prior version of the Java 7 runtime that affected JRE 7 Update 10 and earlier. A patch for this was issued by Oracle … Read more

How to quickly change audio output in OS X

Apple's Mac systems come with a basic audio controller for playing through the system's internal speakers or through the audio ports to headphones or a stereo system. However, if you would like to use a different controller such as a multi-channel USB interface for recording with GarageBand, Logic, or other use, then you can add it to the system and set it up to be used instead of Apple's controllers.

While useful to have, if you configure your system with multiple interfaces then you might run into an issue where the system could revert to its internal … Read more

Beware of fake Java updates

Following recent security vulnerabilities in Java, malware developers are taking a new approach to exploit the Java platform by issuing false updates that pose as legitimate updates for the runtime.

The latest version of the Java runtime that fixes recent vulnerabilities is update 11, and Kaspersky labs is reporting that a new malware is out that poses as "Java Update 11." The malware is packaged in a Java archive file called "javaupdate11.jar" that contains two Windows-based executables called "up1.exe" and "up2.exe." When installed the programs open a back door … Read more

Do you need to uninstall Java to be safe from its vulnerabilities?

Lately Java has been getting a bit of bad press, thanks to several consecutive security holes that have been exploited by malware developers. One notable occurrence was the Flashback malware threat that affected a number of OS X users, which (though due in part to Apple's negligence about Java upkeep) was rooted in the Java runtime. More recently, Java 7 has seen a new zero-day vulnerability that has been circulating in exploit kits.

In response to these threats, many in the tech community have recommended that people uninstall Java altogether. However, this can be impractical for some, as many … Read more

Citrix background services taking 100 percent CPU in OS X

One relatively long-standing issue that a number of Mac users have been experiencing is an apparent incompatibility with Citrix services that have been installed on their Macs by IT departments at work or school locations. If this occurs users may experience slow systems with poor battery life, and find that the Activity Monitor utility shows a service called AGAdminService taking up 100 percent of the system's CPU.

Citrix offers a number of virtualization and cloud-based storage options for various work environments, in which applications and services for accessing secure databases (such as for health records) run on a central … Read more

Zooming options for Safari in OS X

When browsing the Web you may find text or images to be too small for you, and you may wish to increase their size or otherwise adjust the browser so you can properly see the content.

Though each browser has its own options for making text and images more legible, there are a few approaches in Safari that are a bit uncommon and not only help you zoom in and adjust what you are seeing, but also allow you to manage tabs and other content you are viewing.

Systemwide zoom The first option for zooming in Safari is to use … Read more

Q&A: MacFixIt Answers

MacFixIt Answers is a feature in which I answer Mac-related questions e-mailed in by our readers.

This week, readers wrote in with questions about a problem installing software updates from Apple's Software Update service, how to restore a deleted Notes application in OS X, and options for recording movies and video to your Mac. I welcome views from readers, so if you have any suggestions or alternative approaches to these problems, please post them in the comments!

Question: Unable to install software updates MacFixIt reader Arthur asks:

A friend has an iMac (2008) running Leopard. She received notice that … Read more

How to make the OS X Help Viewer less obtrusive

Apple's built-in Help services in OS X are convenient ways to get basic information on how to use the operating system's various programs and services. To access these services you simply need to go to the Help menu, where you can search for Help topics in the menu or access the Help Center.

The menu's search function will provide a list of Help topics and available menu commands for the foremost application, but if you open a topic or choose the Help Center then a floating window will appear displaying said Help Center. If you keep the … Read more

How to manage the privacy settings in OS X

The latest versions of OS X integrate a number of personal data services that can be accessed by various applications. For example, if you have a Twitter account set up in OS X, you can then have various programs send tweets to this account or otherwise interact with it. Though convenient, this does need to be secured, so Apple invokes management of this service through a central privacy framework, which you can interact with both in the system preferences and in the command line.

When a program requests access to your personal data, the system will first present you with … Read more