interactive

Strange Rain is pretty hard to describe without actually playing with it, but we'll give it a shot. The primary function of the app is to give you a break from your hectic life by displaying a mesmerizing scene of rain falling from the sky. The iPhone screen acts as a skylight, so you're looking straight up as rain drops fall and hit the screen. You can slightly affect the raindrops as they fall by touching the screen and moving your iPhone, and tinkly music from a haunting melody plays amid soothing storm sounds, every time you touch … Read more

Apple outscored both Dell and Hewlett-Packard in overall satisfaction with tech support by phone, though its problem-resolution rates took a bit of a hit in a study released today by consumer feedback firm Vocal Laboratories.

Based on interviews with customers from July 2009 to December 2010, Apple's lead in phone support over Dell and HP dipped a bit in the second half of last year compared with the first half, according to the study from Vocal Laboratories (Vocalabs).

But Apple customers seeking tech support still proved the happiest, with 66 percent saying they were "very satisfied" with … Read more

A Cambridge University professor is developing a navigation system that does what most boyfriends can't: read your emotions, sense what's going on, and adapt to the situation.

Just kidding about the boyfriend part.

Charles is a robot that is more co-pilot than GPS device. Frustrated by unintuitive gadgets that aren't helpful--let alone interactive--Professor Peter Robinson, who leads the Rainbow Group working on computer graphics and interaction at Cambridge, developed an emotionally intelligent navigation system that can tell how you're feeling and respond accordingly.

The system uses sensors and algorithms of predefined mental states to track facial cues, tone of voice, body language, and posture. Using this information, Charles can read human emotion with a 70 percent accuracy rate, which is on par with human ability, Robinson says in a YouTube video demonstrating his project.

But reading emotion is only one aspect of the robot's capability. Charles can also respond with human-like emotion.

With cameras for eyes and 24 motors for muscles, the robot's head and mouth moves as it gives directions and mimics human expressions. Unlike current GPS systems, Charles politely tells you where to go based on conversation. Should you not agree with the directions Charles provides, you can suggest an alternate route. Instead of saying it's recalculating or insisting on the programmed route, the robot actually agrees with your decision. … Read more

High-speed Internet is the technology that's had the greatest impact on society and the one that people say they can't live without, according to survey results from Zogby Interactive.

Released this week, Zogby's study found that 28 percent of those polled tagged broadband Internet as the one technology they can't live without; e-mail came in second at 18 percent. Facebook was lower on the overall list at only 3 percent, but among the younger crowd (18-24), 15 percent said they can't live without Facebook.

Looking at technologies that have had the greatest impact on society … Read more

MasterCard, is willing to stop processing transactions from sites trafficking in pirated music, movies, games, and other digital copyrighted content.

Lobbyists working for MasterCard have told trade groups from the entertainment sector that the credit card company is supportive of The Combating Online Infringement and Counterfeits Act, an antipiracy bill introduced into the Senate last September, sources with knowledge of the talks tell CNET.

Backed by Sen. Patrick Leahy (D-Vt.), chairman of the Senate Judiciary Committee, and committee member Sen. Orin Hatch (R-Utah), the bill would authorize the Department of Justice to shut down domain names of U.S.-based … Read more

Ever found yourself yelling, "Noooo, don't do it!" at a movie screen? Or been in the mood for a happy ending and found yourself halfway through a film you knew would leave you in a puddle of tears?

A new system out of Israel's Tel Aviv University allows viewers to influence a movie's plot while viewing it, thus affecting the progression of events. For now, audiences are testing the technology with a full-length interactive pilot feature, "Turbulence." But the plan is to extend the tool to other "hyper-narrative interactive movies," including commercials and television series, said Nitzan Ben Shaul, a professor of film and television studies at the university who created the system.

Called InSplit, it consists of a Web-based basic editor and a standalone player for editing and playing interactive branching narrative videos. The interaction takes the form of an iridescent glow that appears onscreen as an "action item" at pivotal plot moments. Should a character send a defining text message, for example?

If viewers think so, they tap the screen of the standalone player or click "send" on a Mac or PC to activate the actor's cell phone. If the viewer hesitates too long, the action will continue on a predetermined course.

Ben Shaul said he was inspired by "Sliding Doors" and "Run Lola Run," two films that give audiences the suspense and thrill of multiple outcomes.

"They make you think about options in life, but they don't let you experience what responsibility feels like at crucial decision points," he said. "In our film you decide where the character should go, and you can decide to return to the point where the plot flipped. It's gripping." … Read more

Neil Ashe, president of CBS Interactive, is stepping down from his post.

CBS confirmed the move after BoomTown made inquiries recently, after hearing of various executives who had been contacted by the media giant about the position.

"Neil has helped make CBSi into the successful and profitable business it is today. Looking out into 2011, we are working on a relaxed timeframe to name a successor to his post, as he embarks on his next great thing," said a spokesman.

It is not clear where Ashe is headed, nor who his replacement will be.

But an exec close … Read more

The Obama administration wants better Internet privacy protection and is looking for new laws and a new government office to help in that effort, according to an article in yesterday's Wall Street Journal.

Citing people familiar with the situation, the Journal says the White House had asked the Commerce Department to create a report with recommendations on enacting new laws concerning Internet privacy. Currently in draft form, the final report is due to come out in a few weeks.

A special task force headed by Cameron Kerry, brother of Massachusetts Sen. John Kerry, has also been formed to help … Read more

Facebook served up the greatest number of online display ads among all online publishers tracked by ComScore over the third quarter.

With a total of 297 billion online display ads, the popular social network accounted for 23 percent of all ad impressions (the number of times an ad is displayed), ComScore announced yesterday. Facebook's market share for ad impressions jumped 13.9 percentage points from 9.2 percent in last year's third quarter.

Yahoo came in second for the quarter with 140 billion display ad impressions, followed by Microsoft with 64 billion, and Fox Interactive Media with 48 … Read more