Perhaps it should come as a shock to no one, but a Gartner survey released Wednesday makes it pretty clear that people aren't thrilled with how their IT departments handle change.
The survey, released as an early teaser for Gartner's Web Innovation Summit and Gartner Portals, Content, and Collaboration Summit (that's a mouthful!) in September, says 30 percent of users are unhappy with the slow rate of IT change at their companies. That number is expected to climb to 50 percent by 2013.
In other words, if someone wants to use a Firefox browser or noodle with … Read more