CES: Clarity phones for seniors get customer service redo
LAS VEGAS--Clarity, a leading provider of amplified telephones and assistive listening devices for seniors and those with hearing loss, has learned over the years that many seniors (75 and older) need new tech to be simple. Really simple.
An example: it's removed the plastic around its phone cords in packaging because so many reported having a hard time doing it themselves.
So the company's new customer service platform, ClarityLogic, gives their customer service call center access to each customer's phone so that, with the click of one button, they can get help for any phone issues without … Read more