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retail

CompUSA closes shop

Forget Black Friday. For the best deals on gadgets and PCs this holiday season, look no further than your neighborhood CompUSA.

The embattled electronics retail chain was dealt its final blow Friday when it was sold to Specialty Equity, an affiliate of private equity firm Gordon Brothers Group. Terms of the transaction were not disclosed, but the immediate result is that Specialty Equity will close all 103 CompUSA stores in the United States, according to a press release issued late Friday.

Gordon Brothers will "initiate an orderly wind-down" of each of the stores, the company says. That's … Read more

Dell to sell PCs at Best Buy

This blog was updated at 10:30 a.m.

Beginning in the next few weeks, Dell notebooks and desktops will be for sale at Best Buy, the companies announced Thursday.

Several models of XPS and Inspiron PCs will be available at 900 Best Buy locations, including the XPS M1330 in white, the Inspiron 1521 in blue and black, the Inspiron 1420 in black, and the all-in-one XPS One desktop. Other available desktops will be the Inspiron 530, 531, and 531s. More models and colors will be added in the next few months, Dell said.

This is a huge step for … Read more

Amazon's Kindle device out of stock

Despite much skepticism--and some downright harsh criticism--on the part of observers about the looks and marketability of Amazon's Kindle electronic book reader, consumers seem to be giving it the thumbs up.

The device, which the retailer started selling Monday for $399, quickly sold out, "due to heavy customer demand," according to Amazon. It will be in stock on December 7, and customers are instructed to order now "to reserve your place in line."

(Thanks to Engadget for bringing the sellout to our attention, and further noting that it's still unknown just how … Read more

Black Friday will be 'average' for retailers this year, says economist

The economy's not as bad as you might think, and this Black Friday is going to prove it, says one researcher.

"Retailers will come out OK" on one of the biggest shopping days of the year, said Joseph Haslag, economist at the University of Missouri-Columbia. "The numbers may not be great; they won't be horrible. There won't be any reason to walk away from Friday's numbers thinking the economy is in dire straits."

Predictions like that ought to make retailers sleep a little easier. On Tuesday, one of them, the nation's … Read more

Dell to sell PCs at Staples

Note: This blog was updated at 10:30 a.m.

Dell is broadening its retail presence, and on Monday announced a distribution agreement with Staples.

Desktops, notebooks, printers, ink and toner from Dell will be sold in 1,400 Staples stores and on the Staples Web site beginning November 11. Dell Inspiron 1721 and 1521 notebooks, Inspiron 530 desktops, Dell 948 and 926, 1320c laser printers, and two flat-panel LCD monitors will be the first products to hit shelves.

Dell decided to go with Staples because of its wide reach, and because of its commitment to customer support, according to … Read more

Michael Dell talks consumers, retail strategy

SAN FRANCISCO--Though he was in town to discuss Dell's new storage products for small and medium-size business customers, company founder and CEO Michael Dell also took time to answer questions about the company's main business, PC sales, which is also an area in which it's recently struggled.

Dell reiterated his company's assertion that there will be more to come of its recent dabblings in selling desktops and notebooks through retail channels.

"We're going to expand to a number of places," he said. "I would expect over the next quarters you'll see … Read more

Dell founder 'unaware' of company's financial shenanigans

For the first time since Dell admitted that some of its accountants had been cooking the books to meet quarterly numbers, company founder Michael Dell spoke publicly about the scandal.

At the Citigroup Technology Conference in New York City on Wednesday, Dell said he had no part in the fudged numbers and no idea what the accounting department was up to between 2003 and 2006.

"I was not involved in or aware of any of the accounting irregularities. And certainly I'm not proud of what occurred at our company, but I'm proud of the company overall," … Read more

Report: Retail systems still vulnerable

In a paper released today (click for PDF), Neal Krawetz of Hacker Factor Solutions looks at the probable causes behind recent large-scale data thefts at TJX, OfficeMax and other retail stores. He concludes that "point-of-sale terminals and branch servers store credit card information in ways that are no longer secure enough."

Although Krawetz's paper doesn't reveal any new exploits against point-of-sale (POS) systems, he does fault practices still being used by various vendors. In an e-mail to CNET News.com, Krawetz wrote: "I believe that the vulnerabilities behind the January 2006 compromise of a Fujitsu … Read more

Gray-market products. Where do they come from?

To outsiders and consumers, the gray market somehow always seems skeevy.

Why is that store selling Apple PCs that come in a choice of English or Spanish? How come this set of speakers costs less than what I see at other retailers? And why is a luggage store selling TVs?

Did these products fall off a truck?

The answer, interestingly enough, is actually no. Often, gray market products, which are products not sold by authorized dealers, get to these stores via middlemen like ModusLink, which specializes in logistics and distribution. Most of the time, the company helps manufacturers craft a … Read more

Threadless to open Chicago retail store in September

Online T-shirt retailer Threadless has announced it will be opening its first brick-and-mortar retail store in its hometown of Chicago next month. The store will open its doors on Friday, September 14, and will celebrate the launch with two free concerts that night (one all ages, one over 18).

Threadless has been hailed for its innovative business model, which it calls an "ongoing T-shirt design competition." Creatively inclined fans can submit their own T-shirt design ideas, and winning selections can rake in $2,000 in cash for the designer. There are plenty of quirky features, too--if you submit … Read more