Hitting .300 or shooting 30 percent might be a standard of excellence in professional baseball and basketball, but in computer repair? Not exactly MVP material.
The Consumerist links to CBC Marketwatch's undercover investigation of PC repair services, which shows that employees often have a startling lack of basic knowledge about the machines they are paid to fix. Plus, while they're misdiagnosing your technical problems, they'll likely overcharge you, and maybe even access your personal files for good measure.
Scary stuff for the technophobe or anyone who doesn't have the time or resources to fix a computer. … Read more