calls

RingCentral manages your calls, saves money with VoIP

While GrandCentral may have been stealing headlines lately, there's another suffix-sharing phone call management service called RingCentral that can make small businesses look and function like larger ones with some pretty neat telephonic tomfoolery. The service has been around since early 2004, and today is introducing a slew of VoIP plans called DigitalLine that give users the option to use VoIP instead of, or on top of their existing landlines.

So what can you do with RingCentral? Small business owners will love it, since you can set up a ridiculously extensive set of rules to handle incoming calls, or reroute them on the fly with a virtual phone call manager called SoftPhone. The idea is to take a single or multiline setup and spread it out intelligently, while putting all the options online for you to manage and tweak while away from your office.

Like GrandCentral, you can set up calls to be routed to different phones or line extensions, there are also handy business-centric settings to tweak the response people get when they call at off-business hours. For fans of GrandCentral's multiphone ring system, RingCentral has also gone the extra step of letting you add three-digit passwords to an incoming phone call to keep unintended pickups from happening. This feature actually stemmed out of users wanting to keep their children from answering a business phone call when they had forgotten to turn off the home forwarding options off, or couldn't get to their own phone in time.

The new VoIP implementation is fairly straightforward. All incoming calls can be set to be received via VoIP, letting you receive and manage phone calls while away from your landline. You can also get various minute packages to use VoIP to make outgoing calls, including an all-you-can-eat plan of outgoing VoIP for around $25/month. In contrast to consumer VoIP services like Vonage, Skype, or Comcast's DigitalVoice, RingCentral isn't aiming at cheap outgoing long distance providers, as much as the multi-line business crowd who's looking for a way to handle several lines without the hardware or staffing.

For a shot of the call log interface, click the read more link below.

… Read more

FastCall: One (phone) ring to rule them all

FastCall411: Now this is clever. If you're looking for a service provider, you tell FastCall what you're looking for (for example, a plumber), and then it dials up to ten plumbers at once on your behalf. The first provider to respond is the one you're connected to. FastCall also builds profiles of providers based on how responsive they are.

If you've ever dialed around for someone to handle a service need for you, you'll appreciate this for sure.

From DemoFall 2007.

The Pudding: Eavesdropping to sell you stuff

This is either creepy or annoying.

Pudding Media, a San Jose, California, start-up launching at DemoFall 2007 on Monday, is offering free Web-based phone calls, if you let them monitor phone calls and show you onscreen advertisements based on the topic of your conversation.

To use the service, users go to ThePudding.com and enter the phone number to call. The call quality is fine, and my call was connected right away, but what about the idea of the company monitoring your private conversations? Plus, most people are looking for ways to avoid ads these days (pop-up blockers, TiVo) but … Read more

Have you dumped your landline yet?

It's hard to believe that 10 years ago a cell phone was still a novelty. Now it's nearly impossible to imagine life without mobile communication.

As new modes of communication open up, will others go by the wayside? There may be a generational divide opening here, as younger adults in particular start asking themselves what good is a landline anyway? About a quarter of adults age 18 to 29 rely on a mobile phone as their only telephone service.

I am tempted to dump my landline, not because I have an amazing relationship with my mobile phone, but because telemarketers have turned my ringing landline into an incredible nuisance. An admittedly unscientific study of my caller ID log reveals that I've been getting four junk calls for every call I actually want to receive.… Read more

AT&T rings up a $4.99 international calling plan

Ring, ring. Hello, hello.

AT&T rang up a new international calling plan on Thursday, featuring a combined wired and wireless plan for $4.99 a month.

Subscribers of both AT&T's wireless service and its local and long-distance wireline service are eligible for the company's Unity Worldwide Calling plan. The plan offers a flat monthly fee, rather than charging customers for international calls based by the minute.

AT&T's move to reduce the overall costs of making international calls comes as no surprise, given the freebies to be had by using voice over … Read more

JBL speaker dock gives Nokia a boost

Amazingly enough, not every bit of technology products involve Apple. There's this other company we've heard of called Nokia, which apparently also makes a few phones too, and some even play music like an iPhone.

Even JBL recognizes that last feature and has created a system to support Nokia's new "5310 Xpress" to maximize the music phone's sound with Odyssey speakers, an equalizer and a built-in amp. JBL's "On Call 5310" also serves as an all-purpose station for the handset with a recharging dock, according to OhGizmo, which says it will … Read more

CNET Live - Episode 21 - Show Notes

Never ever drink St. Pauli Girl N.A. It's a mistake. Believe me, my stomach is reminding meright now. It's not even alcoholic!!

But aside from that we had a great showtoday. All your calls, and good calls too. Of course we did a few of our regular segments. Here's all the notes.

Watch the show on CNET TV.

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Your calls

Stream music with Bluetooth using these … Read more

Software glitch silences Skype service

Skype users got a proverbial dead line when trying to dial out, or receive, a call on Thursday because of a software glitch with the VoIP service, according to a notice on Skype's Web site.

The notice begins: "Some of you may be having problems logging into Skype." So it's not yet entirely clear how many users are being denied service. The engineering staff at the Internet phone company expects to have the problem resolved within the next 12 to 24 hours, which would put a fix in place sometime Thursday or as late as Friday … Read more

CNET Live - Episode 17 - Show Notes

Murali Subbarao, CEO of Billeo stopped by to talk about online billing.

Watch the show on CNET TV.

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Anonymous wrote us on the CNET forums asking how you can get OS X to run on a PC. That discussion isn's allowed in the forums because of the fact that running OS X on a non-Apple computer breaks the EULA. Don't worry anonymous, I went there for you. Here's how I got OS X to run on my ThinkPad and why it's a legal mess to … Read more