Yelp's CEO: No, we're not the Mafia
NEW YORK--"They have that saying, 'don't shoot the messenger,' but the reason they say that is because the messenger gets shot," Yelp CEO Jeremy Stoppelman told me over coffee on Tuesday morning. "So I have to take my shots."
He was talking, of course, about the PR fiasco that ensued when the Emeryville, Calif.-based East Bay Express newspaper published a lengthy expose on the business reviews site, alleging that it strong-armed businesses into paying to remove negative reviews. As a fairly regular Yelp user, I was repulsed by the possibility that its corporate … Read more