A consultancy has spotlighted difficulties people have using Amazon's Kindle Fire. But the "usability sessions" can hardly be considered exhaustive testing.
A summary of Nielsen Norman Group's tests said the Kindle Fire "offers a disappointingly poor user experience," and cites the size of the screen as the main culprit.
Then the group adds this caveat: "This was a small study, with only four users, but qualitative studies often generate deeper insights than bigger, more metrics-focused quantitative studies." The link to the findings first appeared on Daring Fireball.
Highlights of Nielsen Norman Group findings:… Read more