Share your screen, or help a friend
Have you ever had to talk a relative through a complicated computer task?
"OK, start by opening a command prompt."
...
*crickets*
Support professionals--such as our IT team at CNET--employ software that lets them access PCs and fix problems remotely. However, Uncle Bob's lost photos are just as important as a VP's lost e-mail.
If you're ever in a situation where you want to control another person's PC or let a friend access yours, there are several excellent software programs that allow you to do so. Most are based on the open-source Virtual Network Computing software developed by AT&T. In fact, one VNC project, VNC Free Edition from RealVNC, is led by one of the main developers from the original VNC team.… Read more