Manage updates with the Download App
Users report 30GB Zunes seizing up; Microsoft IDs clock bug
Looks like the Midwest isn't the only thing that's freezing up this holiday season: many people are reporting that their 30GB Zunes are spontaneously going on the fritz as well.
The symptom is being reported widely on discussion boards about Microsoft's music player, including Zune.net, Zune User Community Forums, and ZuneScene. With the problem, people's Zunes reboot but freeze when the startup status bar reaches 100 percent.
Some users reported the problem happened at exactly midnight PST, at the very beginning of the last day of the year. That timing led some wags to call the problem Z2K after the Y2K problem that was widely feared to cripple the computing industry when computer clocks moved from 1999 to 2000.
"It reset itself. I don't know why," said one owner who posted an account of his Zune problem on YouTube after reporting it on the Zune.net forum.
Microsoft didn't immediately respond to requests for comment Wednesday morning, but issued a statement later in the day (see below).
"I hate to say it but I believe this is the end of the road for the Zune and I. Just as I was happy with the last update and things were fine, we get another major meltdown. I was always supportive and had good things to say about my Zune to those that would ask, however this is the nail in the coffin," griped user Redinight on a ZuneScene discussion board. "I can't take it anymore. I can't sit here all the time and wonder what Microsoft does right or wrong anymore, I just want to get up and go listen to my music. Listening to music is about the last thing I do with my Zune. I always have to reinstall, download new firmware, or wait for the slow software to catch up. Now this? I want to throw it away and never look back." … Read more
