Some AT&T U-verse customers are still without TV, Internet, or phone service after a days-long outage that knocked out access for hundreds of users throughout several Southern states.
"The issue impacting some U-verse subscribers has been tracked back to a software upgrade," the company wrote on its Facebook page earlier this afternoon. "We continue to work to determine when service will be completely restored. Our continued apologies for the inconvenience."
The outage began on Monday and was confirmed by AT&T on Tuesday. Hundreds of users have complained of no service on the … Read more
Research In Motion's BlackBerry service is experiencing problems in Europe, the Middle East and Africa, Vodafone has confirmed, with many unable to access data services on their devices.
Some BlackBerry customers are not able to receive their e-mail or communicate over instant messaging. According to Reuters, Vodafone is working "closely" with RIM to restore the service as quickly as possible.
The problem comes only a couple of weeks away from the long-awaited BlackBerry 10 launch, in which the Canadian smartphone maker will release the next-generation platform and smartphones on a bevy of networks.
It's not clear … Read more
Amazon has posted an apology for a disruption in its cloud services that hobbled Netflix's streaming services on Christmas Eve and said it is taking steps to prevent future disruptions.
Although Amazon's explanation of the outage didn't identify Netflix by name, the streaming service blamed Amazon Web Services last week for an outage that affected "many but not all devices" across the Americas.
Netflix's video streaming service suffered a Christmas Eve outage on "many but not all devices" across the Americas, according to the company.
The outage continued into Christmas morning for some customers. The company tweeted on its Netflix US account at 8:45 a.m. PT today that the service was "back to normal streaming levels."
Netflix first started responding to tweets about disrupted service before 1 p.m. PT yesterday. About three hours later, Netflix offered an apology on its main Twitter account.
"We're sorry for the Christmas Eve outage. Terrible timing! Engineers … Read more
The new page (pictured above) breaks down Apple's services, online stores, and specific features within iCloud. Also included is a "detailed timeline" which shows you a full day's worth of activity, and a rundown of any outages or issues with specific services.
The system replaces one Apple used specifically for iCloud features, which showed checkboxes next to items that had been fixed. The newer system uses … Read more
Tumblr has been hit with another sweeping outage. The blogging platform has been completely inaccessible to all users, as of the last couple of hours.
Tumblr confirmed its outage via a tweet from its official Twitter account earlier this afternoon that said, "We're experiencing slow loading or intermittent errors on certain pages and are working quickly to restore performance."
Since then, the company tweeted that it took down the entire site "in order to resolve a network issue."
The blogging platform has had a rough go the past couple of months. In October, it was … Read more
Google's email service crumbled yesterday for about 40 minutes, leaving millions of enterprise and consumer users without access to their cloud-stored email.
Gmail didn't fall down due to a denial-of-service attack as was reported initially yesterday (which was quickly amended), despite no initial evidence to suggest that it was. The search giant said on its dashboard status pages:Although our engineering team is still fully engaged on investigation, we are confident we have established the root cause of the event and corrected it.
Facebook experienced a short but significant outage during the early evening, which knocked many users -- if not the entire network -- off the social network for about 20 to 25 minutes.
It is unclear at this stage what caused the outage, but Facebook's main site and mobile site failed to load. The Facebook API, which allows developers to install features such as the "Like" button on external Web sites, also failed to work, suggesting a meltdown of the entire network.
It appears that Facebook suffered DNS-related issues, resulting in the Web site not loading for many. … Read more
The Speak2Tweet service got its start during Egypt's Internet blackout in February 2011 but has been largely dormant since then. Late yesterday, Google announced on Google+ that it's brought the service back online:
In the last day, Internet access has been completely cut off in Syria. Unfortunately we are hearing reports that mobile phones and landlines aren't working properly either. But those who might be lucky enough to have a voice connection … Read more