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Apple releases graphics firmware update for new iMacs

Apple has released an update for the firmware of the Radeon HD 4670 and 4850 chipsets that are present in the new 27-inch iMac systems. A number of people have reported problems with the displays flickering and images appearing distorted and corrupted. This update addresses these issues.… Read more

High volume of Mac sales may account for iMac delay

Apple's delay in shipping the 27-inch iMac may have more to do with the sheer volume of sales than any problems with the graphics chips, according to numbers from market research firm NPD.

Stephen Baker, NPD's vice president of industry analysis, told CNET on Monday that for October and November, Mac desktop sales were up 74 percent over the same period last year. While NPD did not break the numbers down by desktop model, it's clear the iMac is a top seller.

In fact, the 27-inch iMac appears to be selling so well, it could account for … Read more

Digital City 62: Mario's pizza place and the solid gold PS3

On this week's Digital City, we discuss Google's rumored new phone; get to the bottom of the current iMac shipping delays, and go over the best games you can play on a Netbook (all after Dan had to get up at 5am to shoot a local news TV segment on his favorite holiday games).

Then, things take a turn for the weird with a solid gold PlayStation 3, rumored to be under Jay-Z's Xmas tree; and a surprising NYC find -- a Mario-themed pizza place that is calling out for a visit from the ghost of intellectual … Read more

UPDATE: Continued problems for new iMacs

UPDATE: Delays in the new 27-inch iMac are a result of display issues. AppleInsider is reporting that delays in shipments of Apple's iMac to third party resellers are a direct result of the display issues that left many customers with cracked or malfunctioning screens when receiving their orders. According to the AppleInsider article, the delay is so Apple can replace graphics cards in the iMac, apparently the cause of some of the malfunctioning displays.… Read more

Apple apologizes for iMac delays

Apple on Sunday apologized to customers amid reports of shipping delays of its recently introduced iMac computer.

"The new iMac has been a huge hit and we are working hard to fulfill orders as quickly as possible," an Apple spokesperson told CNET. "We apologize for any inconvenience or delay this may cause our customers."

Apple declined to comment on what's causing the delay, or if it's the display problems that have been widely reported in the last week. A support thread on Apple's Web site has 81 pages of comments and complaints from … Read more

Cleaning and disinfecting your Macs

The last time I needed to clean my computer I considered setting it on my patio and blasting it with the garden hose, then decided that probably was not the best idea. Apple has a knowledgebase document they've released with instructions on how to best clean various Mac models, but I should warn you if you care to read it, to be prepared for redundancy.… Read more

Apple grabs top U.S. retail sales spots in October

Apple products have topped the list of the most popular computers sold in U.S retail in October, an analyst for market research firm NPD Group told CNET on Friday.

The recently introduced 21-inch iMac was the top-selling desktop for the month, Stephen Baker, NPD's vice president of industry analysis, said in an interview. Apple's high-end iMac 27-inch model took the No. 3 spot in the desktop category, he said.

"Apple gets a bounce whenever they come out with new computers," Baker said. "For the most part, October was a down month on the Windows … Read more

Some assistance for the new 27-inch, Quad Core, Late 2009 iMacs

Apple has just released a few knowledge base articles to help users with issues they may experience when setting up and using their new iMac. These articles cover using the correct Mac OS X system software, what to do if your startup keys do not work with your wireless keyboard, and migrating from Mac OS X 10.5 with wireless migration.… Read more

Apple fixes AirPort problems marring video playback on 27-inch iMacs

Last month we blogged about a bug marring Flash playback on the latest 27-inch Apple iMacs. Users on several Web sites, including the Apple Discussion Threads, noticed a problem with the Flash player that caused choppy audio and video playback, but it appears that the newest Mac OS X v10.6.2 update fixes the issue that was apparently caused by a conflict with the Airport driver.

According to Apple, the update "addresses video playback and performance issues for iMac (21.5-inch, late 2009) and iMac (27-inch, late 2009) computers that may occur in some situations while AirPort is … Read more

Update: Reports of Flash playback issues in new 27-inch iMacs surface

Update: As more people have had a chance to dissect this issue, it is becoming more apparent that the problems with the new 27-inch iMacs are not directly related to Flash, but more likely a system-wide issue. As The Unofficial Apple Blog (TUAW) reports, Flash just highlights the issue because of the system resources it requires. TUAW also reports another possible workaround. Try power-cycling your wireless setup. Many users report relief, if only temporarily.… Read more