Presenting...a truly mobile startup. Literally!
SAN FRANCISCO--There's a whole lot of mobile startups these days, but how many of them are actually, you know, mobile?
A company called Needle is, and if you'd wandered near South Park here today, you would have seen its so-called Mobile Contact Center -- essentially a huge RV -- parked on the street with several employees working away inside.
Ostensibly based in Salt Lake City, Needle contracts with retail partners to provide them experts to chat with end users. The idea is that there's likely no one better suited to explaining a product, or answering questions about … Read more