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Business

Microsoft's latest small-business plan

It happens every couple of years. Microsoft's newly installed head of small-business efforts goes on the road to talk about how the company sees vast potential in the huge numbers of underserved firms that all want the capabilities of big business software without the cost or complexity. The new executive assures me that Microsoft gets it and promises Redmond is rededicating itself to the market.

This time around, the executive was Birger Steen, a Norwegian oil trader who ran Microsoft's Russian subsidiary before moving to Redmond last year to take over the small and midsize business sales effort. … Read more

Meaning-driven brands: A list of visionaries/sensemakers/disruptors/game changers/contrarians

As the world slowly emerges from the economic gloom, and the “hyper-social real-time Web” requires new organizational designs, it’s clear that business as usual will not be so usual anymore. Yet fundamental concerns remain, both for business leaders, who face the challenge of innovating in a hyper-transparent and always-on environment, and for consumers, who are increasingly searching for noneconomic values amid the shattered trust in business and the information overload. Smart companies recognize the historic opportunity to transform the way they do business and provide customers with more value-rich, sustainable, and meaningful products, services, and business models. From “un-entitlement” … Read more

On the Eve of Marketing 2.0, the Dawn of Marketing 3.0?

I'm en route to the Marketing 2.0 conference in Paris, one of the most respected gatherings of marketing executives presenting and discussing the latest trends in their field. In a way, the story of the conference is the story of marketing itself. The somewhat yesteryear name indicates that a few years ago, when Marketing 2.0 premiered, it was conceived as a forum for pioneers who were early on embracing digital marketing and social media. Times have changed. What used to be at the fringes of the profession has moved into the mainstream, and both program and attendees of Marketing 2.0 reflect that. That's not a bad thing. Digital marketing IS marketing, social media IS media. You would think...… Read more

Google making it easier to leave Exchange

Google's assault on Microsoft's enterprise software business continues to advance with a new tool that helps companies move away from Exchange.

The Google Apps Migration for Microsoft Exchange tool will launch later today, designed to give Exchange administrators help in moving their users' data into Google Apps. It's all part of Google's pitch for the benefits of cloud computing, which might sound nice to some administrators in theory but can require a lot of work.

Administrators can now download the tool from Google and move 200 users per hour from Exchange 2003 and Exchange 2007 to … Read more

Google announces business app store for Google Apps

Updated at 6:32 p.m. and 7:35 p.m. with additional details.

MOUNTAIN VIEW, Calif.--Google is bringing the app store concept to business cloud computing, giving software developers a storefront for Google Apps customers.

The Google Apps Marketplace, announced here Tuesday at the company's Campfire One event, will allow Google Apps users to purchase third-party applications to run atop the Google Apps suite, said Vic Gundotra, vice president of engineering for Google. Developers will have to pay a one-time $100 fee to list their applications in the store, and Google will get a 20 percent cut … Read more

Crowdsourcing the creative

For Wired UK’s “Work Smarter” issue (just released), I had the pleasure to speak with John Winsor, co-founder and CEO of Victors & Spoils (V&S), the world’s first creative (ad) agency built on crowdsourcing principles. You can find a shortened article in the Wired UK magazine. Here’s the interview in full length.

Q: V&S launched a few months ago. How is it going so far? How many clients do you have, and can you share some of the work that you are doing?

It's going really well. We're working with a … Read more

It's time to rethink the C-suite

We need to rethink the traditional combination of CEO, COO, CTO, CMO and CFO. Back when companies were about routinization and optimization for efficiency and profit in stable industries perhaps this combination made sense, but in today's complex world it is woefully inadequate. As Dan Pink writes in his new book Drive, most organizations today are less based on procedural algorithms and must run on ad hoc heuristics. The tidy C-suite club of old just doesn't cut it in today's messy, disruptive, complex world.

There has been actually been quite a lot of action on this front:… Read more

Report: Google planning app store for businesses

Google is preparing an online store in which it will sell third-party business software to Google Apps customers, according to a report.

The Wall Street Journal says that Google's store could arrive as early as March with the works of third-party developers available as enhancements to Google's office productivity software suite. It appears the store would allow Gmail and Google Docs users to purchase add-ons for niche features too specialized for the mainstream Google Apps product.

Google already has a directory of sorts for these types of applications. The Google Solutions Marketplace contains lists and reviews of third-party … Read more

Apple is the zeitgeist company

The launch of the iPad yesterday put an exclamation mark on an increasingly obvious point: Apple is the company that has captured the cultural zeitgeist. The massive hype leading up to the event--apparently achieved in a groundswell with very little effort on Apple's part--shows that it really is the "It" company right now.

Not so long ago, Google claimed that position. The amount of press ink (literal or virtual) that Google has been able to create every single day for the last decade is just astonishing--it is not uncommon to see two or three articles on the … Read more

Privacy is over. Here comes sociality.

As widely discussed by privacy advocates and blogs, Facebook recently changed some of its privacy settings. Users are no longer able to limit the viewing of their profile photos, home towns, and friends lists to only approved friends. Those are all public now by default. Moreover, Facebook’s new default settings “recommend” that dynamic content such as status messages and photos be made public. While the blogosphere still closely scrutinizes these changes and is aghast at Mark Zuckerberg’s "privacy is over" claims made at the Crunchies awards (he didn’t actually say it verbatim but his statements … Read more