In a move to curtail retaliation by vengeful sellers in its feedback system, eBay plans to prohibit sellers from posting negative feedback about their customers.
Beginning in May, sellers will not be able to leave negative or even neutral comments about their customers, only positive feedback, said spokesman Usher Lieberman.
Sellers are crying foul, saying the policy change isn't fair.
But Lieberman says some sellers have been abusing the system, retaliating against customers who leave them negative feedback. And that has left many buyers afraid to leave honest comments, or even use the site, period, he says.
"The … Read more