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Vonage flounders amid slowed subscriber growth

Internet Protocol telephony player Vonage is still hanging on, but the company, which has been mired in a nasty patent battle with Verizon Communications, is teetering on disaster as it struggles to sign up new customers.

Vonage said Thursday during its second-quarter conference call that it has completed the necessary work-arounds for the Verizon patents that a court found it infringes, but the legal drama has cost the company dearly in terms of recruiting new customers.

Jeffrey Citron, the company's interim CEO, told investors and analysts the company had substantially completed deployments of work-arounds for two of the three … Read more

Report: Verizon Fios steals cable subscribers

Verizon's Fios TV service is stealing business from cable operators, according to a report published by OneTrak this week.

The report focused on 34 cities and towns in Massachusetts where Fios TV is offered. The report said that some incumbent cable operators could experience subscriber losses of 10 percent or more because of Fios competition. Traditional cable overbuilders, like RCN, will likely feel the brunt of the defections, the report said. (Overbuilders are companies that use or build on existing operators' networks to offer service.)

According to the report, Comcast lost about 2.6 percent of its subscribers, or … Read more

Monsters of rock go digital

Among last week's digital music news was the item that seminal hard rock band AC/DC has taken a tentative step on the information highway (as opposed to that other highway). AC/DC's deal with Verizon was notable because the band chose to bypass industry leader iTunes, and because the band is selling only complete albums (for $12 apiece--higher than the current price of their CDs on Amazon!) rather than individual singles. Another oddity: most of AC/DC's catalog will be not be downloadable over-the-air to Verizon phones; instead, users will have to download the albums to … Read more

Verizon and AT&T compete for wireless subscribers

A heated battle is brewing between AT&T and Verizon Wireless, the No. 1 and No.2 cell phone operators in the U.S., as they duke it out for new cell phone subscribers. And things will likely only get more intense as AT&T ramps up iPhone sales.

On Monday, Verizon Wireless, which is jointly owned by Verizon Communications and European cell phone company Vodafone, announced it had added 1.3 million net customers to its roster for the second quarter of 2007. Meanwhile AT&T, which reported earnings last week, racked up 1.5 million … Read more

Open Access to New Wireless Spectrum?

The Federal Communications Commission in January will auction off perhaps the most lucrative wireless radio space in history. It's like Superman for mobile applications, able to see through buildings better and travel farther than others before it.

First, though, the FCC must write the rules dictating how that spectrum will be used by the auction winner. That means (as things historically go at the Commission) mediating between several powerhouse companies like Verizon, AT&T, and Google who really want to get their paws on this money-making resource. If they're lucky, a little start-up or even consumers will … Read more

Is Verizon's flip-flop on the 700MHz auction rules for real?

Verizon Wireless says it will go along with proposed Federal Communications Commission rules for the upcoming 700Mhz spectrum auction that would require the company to permit subscribers to bring any device to its network.

The company's CEO Lowell McAdam told The Wall Street Journal (registration required) in an article published Thursday that the company is now prepared to accept a set of rules proposed by FCC chairman Kevin Martin that would require winners of certain licenses in the 700MHz auction to allow any legal device to connect to networks using this spectrum.

On the surface, this looks like a … Read more

Mobile carriers' message: In SMS spam, users pay

My father's Motorola E815 from Verizon is suffering chronic SMS, or text message, spam. At first, the unwanted messages trickled in--religious messages with pictures of saints one time, pharmaceutical marketing another. Then the spam rate escalated. After one spammy text message yesterday and two this morning, Dad decided he wanted out.

"Out" in his case, and in the case of most North American mobile phone users, is as much about the phone bill as it is receiving unwanted texts. Service providers like Verizon and T-Mobile charge for inbound and outbound SMS activity, either per message, generally 10 cents to 15 cents per outgoing text message, or as part of a larger service, usually between $5 and $10 more per month depending on the plan. Data downloads cost extra too, so spam texts with image attachments ratchet up the bill. "This was becoming an expensive habit," says Dad.

The kicker, of course, is that it's not his habit.… Read more

EV-DO card saves the day (for now)

TEMPE, Ariz.--One of the things I've found on my Road Trip around the Southwest, and on plenty of previous travels, is that motels are a terrific place to get a good, free Wi-Fi signal.

Most often, motels provide better Wi-Fi than pricey hotels, and that's something I've been railing away at for some time, hoping that I can make a small dent in those establishments' arrogance towards their paying customers.

So when I pulled into this city just south of Phoenix Sunday night, I was pleased, but not surprised, to discover that my room would have … Read more

Photos: LG VX8550 Chocolate

The LG VX8500 Chocolate dominated the mobile scene for a long time with its sleek, slider design and unique touch-sensitive controls. However, a lot of people--us included--thought the touch pad was a little annoying and required too steep a learning curve. The new LG VX8550 Chocolate, however, is different. Instead of the touch pad navigation array, the LG VX8550 Chocolate has a mechanical scroll wheel. Though the rest of the navigation keys are touch-sensitive, they now have a vibrating setting so they provide a slight tactile feedback when touched. Also, the End/Power key is on the keypad instead of … Read more

Verizon-flavored Treo 755p spotted; better late than never

Compared to the other cell phone carriers, Verizon Wireless has been a bit of a Johnny-come-lately as far as updating its smart phone lineup. Sure, it got the RIM BlackBerry 8830 not too long ago, but we're still waiting for the upgrades to the Verizon Wireless XV6700 and Palm Treo 700p, both of which are more than a year old. Not ancient by any means, but take into account that Sprint has already released updated versions of their equivalents: the Sprint Mogul and Treo 755p.

Well, don't cry, dear Verizon customer, there seems to be hope in sight. … Read more