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Verizon Wireless kicks off Worry Free Guarantee

This week marks Verizon's first attempt at enforcing its "Worry Free Guarantee," a new policy that will allow Verizon customers to change plans without having to extend their contracts. The guarantee also includes a test-drive offer that will let customers try out the Verizon service for 30 days risk-free. Customers can also receive a free phone every two years if they sign up for a calling plan of at least $34.99 plus a two-year contract renewal. It's about time Verizon got hip to this, as other carriers like T-Mobile and Alltel have allowed this for … Read more

Samsung Gleams with Verizon Wireless

It's been a busy week for Verizon Wireless. Just days after it released four sparkling new phones, the carrier today announced yet another model, the Samsung Gleam SC-U700. We suppose the "Gleam" name comes from the phone's silver-and-black skin. Yes, we know that black won't exactly gleam in the sunlight, but the handset also has a silver keypad. Otherwise the flip phone has a pretty standard design with a thin (0.55-inch) profile.

Inside you'll find the usual range of Verizon multimedia features. The support for EV-DO networks brings compatibility with the carrier's … Read more

Getting online where it's never been possible

I'm sitting in a tent at 4,000 feet, surrounded on all sides by national forest. And I'm online.

It's astounding.

This is where my in-laws live, on top of a mountain, a 45 minute drive to the nearest town. I've never been able to get online here before. In fact, when I was first coming here, in 2000 or so, we could barely get a cell signal.

But here I am, connected--albeit, certainly not at high-speed--via Verizon's EV-DO network. Doing Google searches. I even got into Second Life for a moment.

I mean, I'… Read more

Verizon sued over Fios TV numbers

The Wall Street Journal reported late Wednesday that Verizon Communications is being sued by a TV advertiser for overstating the number of customers the company has signed up for its Fios TV service.

Digital Art Services, a media and advertising buying company based in Great River, N.Y., said in its lawsuit, filed in the U.S. District Court for the Southern District of New York, that Verizon fraudulently inflated the number of people signed up for the Fios TV service.

Specifically, the lawsuit alleges that Verizon included pending customers when it reported total number of subscribers in the New … Read more

Verizon, where's your iPhone killer?

Verizon Wireless unveiled four new handsets it plans to have on the market for the Holiday 2007 season, but unless I missed something, there wasn't an iPhone killer among them.

On Tuesday, Verizon Wireless invited various reporters, such as myself, to a hotel in New York City to take a look at new handsets expected to launch before Thanksgiving just in time for the holiday season. Company representative said that these phones were just a sampling of what's to come, with more handsets expected to hit store shelves in the next couple of months. Maybe I am being … Read more

Democrats quiz telecom companies about spy program role

More than a year has passed since reports surfaced that certain major U.S. telephone companies had granted government spies access to customer records as part of a Bush administration warrantless wiretapping program. Now a congressional committee has decided to investigate those claims.

The Democratic leaders of the U.S. House of Representatives Energy and Commerce Committee sent letters on Tuesday to AT&T, Verizon and Qwest Communications International posing a detailed set of questions about their procedures for supplying records in response to government demands. Committee Chairman John Dingell (D-Mich.), telecommunications subcommittee Chairman Edward Markey (D-Mass.) and oversight … Read more

CDMA RIM BlackBerry Pearls announced

Everyone say it with me now, "It's about friggin' time." Today, Research in Motion officially introduced the RIM BlackBerry Pearl 8130 to the world, the CDMA version of the original, GSM RIM BlackBerry Pearl, which debuted over a year ago. Though there are no specific carrier announcements (or pricing details) at this time, Sprint has already confirmed that the BlackBerry 8130 is on its Q4 hit list, and just this morning, Engadget Mobile had a report that Verizon Wireless is also on tap to get this sleek, sexy smart phone, so everyone should be happy.

The Pearl … Read more

Moto unveils V Cast TV phone

Though there was much ado about Verizon Wireless' V Cast Mobile TV service when the carrier launched the service earlier this year, it's been eerily quiet since then. In particular, we've been waiting for new handsets beyond the original LG VX9400 and the Samsung SCH-U620.

Fortunately, our wait came to an end this morning when Verizon and Motorola announced the new Moto Rizr Z6tv. Sporting the familiar, and may we add quite attractive, Rizr slider design, the Z6tv offers a solid feature set beyond the Mobile TV support (which is quite enough by itself). You'll find Bluetooth, … Read more

LG VX8350 (in pictures)

I don't know about you, but I'm not a big fan of skinny phones. Oftentimes, manufacturers sacrifice a lot of usability just to get to that slim form factor. That's why I'm always happy to see softer, curvier phones that are actually comfortable to hold and use. The LG VX8350 certainly falls in that category, and the great thing is that it's also one of Verizon's most feature-rich phones. It features a 1.3-megapixel camera, a music player, and a virtual cornucopia of broadband content courtesy of Verizon's EV-DO support as well as … Read more