There are few technology tragedies as sad as a dead big-screen TV. Sharp-eyed readers may recall that I suffered just such a misfortune in November 2010, when my nearly 5-year-old 42-inch set dropped dead unexpectedly. At the time, I described the scene as follows:
After attempting to revive the set by turning it off and on, unplugging and reconnecting the power plug, and other basic troubleshooting, I had to face the hard conclusion that my television was dead.
From there, I detailed the research, purchase, and installation process for my new plasma, a 50-inch Samsung 3DTV. That new set has been great, even if the 3D highlight so far has been the 3D Yule Log special on one of Time Warner's on-demand channels. For a complete accounting of how I chose my new TV, you can read the full blow by blow here. I'm sure I could have done some additional troubleshooting on the dead TV at the time, but a good reason to upgrade to a new flat-screen doesn't come along every day, and I was probably looking for an excuse.
Dead, but not gone But the story doesn't end there. I had expected the promised two-man white glove delivery team to not only unbox my new set, but also lug my old, nonfunctioning one down to the the first floor of my downtown Manhattan walk-up building (in exchange for a generous tip, of course). This didn't happen, as one delivery guy stayed with the double-parked truck, while I had to help the other one carry the Samsung up four flights of stairs. After that, owing to a combination of holidays, CES prep, and general laziness, the old set sat undisturbed in a corner of my kitchen, waiting for me to get around to tossing it. … Read more
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