When the Apple iPhone 3G first made its global debut on July 11, Apple stores around the world experienced a cavalcade of technical glitches, mostly due to server meltdowns that weren't able to handle the amount of in-store activations. Days after the phone's debut, there were still long lines at Apple stores across the nation, as people waited patiently for the second-generation device.
Last Thursday, I decided to jump into the iPhone fray. As an Apple fan and a gadget aficionado, I've wanted one for some time, but just couldn't justify the lack of features of the original iPhone. Now that the iPhone 3G has the 3G and GPS functionality I wanted, I figured it was time. Despite the concerns over buggy software and battery issues, I wanted to have a firsthand experience to make my own mind up about it. So I went down to the local Apple store in San Francisco Thursday evening around 5 p.m.
Already, there was an iPhone line outside the store. I was fourth in line, and there was an Apple store employee outside, asking and answering questions. He mostly wanted to know if we were existing AT&T customers or not, and if we were transferring numbers over, he warned us that there would be a credit check, and that we would need our account number from the previous provider.
He then told us we had to wait outside so as to not overcrowd the store. By the time I got there, the employee told me that I would have a 30- to 45-minute wait. So I waited. During those 30 or so minutes, the line grew from 4 people to about 10, and it soon made sense why we were told to wait outside.… Read more