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How to denigrate an entire profession

A couple of days ago, I posted a story called "Why does the media love Apple and trash Dell." In an honest attempt (really) to explain a gap between the reality and perception of Dell's tech support, I somehow managed to denigrate the noble profession of news reporting and blogging.

What I was trying to say was that the media - as an industry - generally covers what will get them the most eyeballs, since that's how the companies (not the individuals, mind you) get paid by advertisers.

Of course, I never meant to imply that the industry as a whole or individual writers sacrifice integrity for eyeballs. I've had a long, long relationship with the media and that's simply not the case.… Read more

Gates: Every surface to be a computer

It's one step removed from the Midas approach, but Bill Gates wants to turn nearly everything we touch into a computer.

Speaking to a crowd of CEOs gathered in Redmond, Wash., Gates showed off prototype technology he said will allow home and office walls to become computers.

While Microsoft's Surface computers are currently shipping for about $10,000, Gates said the hardware costs for such products need not be that high. Within a few years, it could be in the hands of individuals.

"We're saying it will be absolutely pervasive," Gates said. "When I … Read more

Gates demos TouchWall computer

In his waning days as a full-time employee, Bill Gates is getting a little touchy-feely.

I'm not sure whether Gates is getting more emotional, but he is definitely big on the power of new user interfaces, especially touch-screen devices. On Wednesday, he is set to show off Microsoft's latest prototype, known as TouchWall.

The device to be shown Wednesday is something like a giant Surface unit turned on its side.

TouchWall is one of several multitouch prototypes Microsoft Research has created, in addition to the tabletop unit that Microsoft's Surface group has begun to sell commercially. Among … Read more

Negotiating with Microsoft is not for amateurs

Maybe I'm missing something, but I don't believe I've ever seen a negotiation handled, with all due respect, as dysfunctionally and amateurishly as the way Yahoo has handled its negotiation with Microsoft.

Saturday's shenanigans seemed more like a reality television show than two industry giants sitting down to negotiate a deal.

Unfortunately, negotiating with Microsoft is not a job for amateurs. There was a time when the two companies were more-or-less evenly positioned in this dual, but that time has come and gone. The weekend's activities have left Microsoft holding all the cards.… Read more

What Yahoo's board did wrong

Fear is a human emotion. It's part of our survival mechanism--the adrenaline fight or flight response. In ancient times when a caveman felt fear, he ran and hid or readied himself for battle. Those who paid attention to their fear survived; those who didn't, well, let's just say their descendants probably aren't around to read this.

Having courage does not mean ignoring fear. It means facing fear head-on and doing the right thing anyway. At least that's my definition. If you fail to face fear and act appropriately you're not necessarily a coward, but you're not the best you can be either.

The most successful people on the planet are the ones who face the cold, hard truth of reality and act accordingly. They don't surround themselves with "yes men" and they don't view the world through rose-colored glasses.… Read more

Three new open source CEOs

Word on the street is that three open-source companies will be getting new leadership in the next few weeks. I'm really excited about one of the changes, as it involves bringing in an open-source savvy person to an open-source savvy company. Match made in heaven, right?

For the other two, it's not clear yet that the benches are deep in open-source talent. It's hard to find people who are great managers, compelling visionaries, and open-source friendly, all at the same time. We're getting there, but it's tough growing open-source experience. It takes time. There are no shortcuts.… Read more

Ten technology turnarounds

Technology companies run into trouble from time to time. Today it's Yahoo, Dell , and Motorola. Tomorrow it could be Google, Cisco Systems, or Apple.

Lest we forget, it wasn't that long ago that Apple flat-lined for an entire decade before ousting Gil Amelio in favor of ex-chief Steve Jobs. Jobs restructured the company by first cutting Newton and other unprofitable products, then introducing exciting new core products like iMac, and finally branching out into consumer devices like iPod and iPhone.

But that's nothing new. It happens to most companies, sooner or later.… Read more

What I don't understand about Microsoft, Intel, and everything

There are lots of things I don't understand. They make me crazy. But don't worry, it isn't contagious.

What I don't understand How was Lou Gerstner able to reposition a zillion-year-old company like IBM from big iron to services, while Jerry Yang doesn't even know where to begin reinventing Yahoo!?

Why does my wife clean the house before the cleaning people come?

When you tell telemarketers you're not interested, why do they keep talking until you hang up on them?

Why do criminals go to all the trouble of robbing a bank or smuggling drugs and then get caught with the goods doing something stupid like speeding?

Last week my dog pissed on the couch; the same day the cat threw up in my slippers. Why do bad things happen in groups? Is there some unknown force of attraction between disastrous events? Where are the physicists on this?… Read more

eBay's latest buy: New CEOs for Skype, Shopping.com

eBay announced Monday that it has appointed new CEOs to its Skype and Shopping.com properties. At the helm of telephony company Skype will be current Shopping.com president and former Evite co-founder and CEO Josh Silverman; taking his place at Shopping.com will be Andre Haddad, who joined eBay in 2001 when it acquired his start-up, the European marketplace site iBazar.

This continues an extensive management shakeup at the online commerce giant, which saw the departure of longtime CEO Meg Whitman in January. eBay itself has been going through some tough times, with seller dissatisfaction leading to a boycott over fee hikes and new rules.… Read more

Yahoo and Yang are (were?) in big trouble

Note: I wrote this on Thursday before Microsoft's latest bid for Yahoo; it's a follow-up to a post I wrote six months ago. I have two comments on Microsoft's offer: 1) It's aggressive and it's a sweetheart deal for Yahoo's shareholders; I think Yahoo's board will accept it; and 2) nevertheless, the issues I present are the same; it just becomes Microsoft's problem.

It's been seven months or so since Yahoo chief and co-founder Jerry Yang replaced Terry Semel at the helm of the ailing internet giant. At the time, I pondered the obvious question: Can Yang fix Yahoo?

For the record, I thought the board acted rashly in appointing Yang--a relatively inexperienced executive--to perform what would clearly be a challenging turnaround. I didn't think he had the experience to pull it off.

At the time, I thought that Yang--a visionary--wasn't what Yahoo needed. I thought Yahoo's problem was largely failed execution and missed opportunities in search advertising that allowed Google to leapfrog its more mature rival.

At this point, I'm even more convinced that Yang was the wrong choice. But I think the problem is bigger than missed opportunity and failed execution. The company does indeed need a new vision. And it needs a CEO who's capable of articulating and selling that vision down through the ranks and ensuring everybody's goals are aligned.

That's a tall order, but it can be done. Lou Gerstner did it at IBM, and that was no walk in the park. But Jerry Yang is no Lou Gerstner.… Read more