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Apple said to tap retail store staff for advice on iOS 6 Maps app

Rumor has it that Apple might be looking for some help on the iOS 6 Maps app from its retail store employees.

According to MacRumors, several unnamed sources have said that participating Apple stores are now allowing their staff to devote up to 40 hours per week collectively to reporting app errors and giving suggestions on how to improve Maps.

ifoAppleStore also posted the same news with a tweet that said, "So far it's voluntary: Apple retail store managers are asking store employees to report iOS 6 Maps app errors to help improve the database."

When Apple … Read more

MetroPCS merging with T-Mobile

Wednesday's CNET Update shakes up your prepaid world:

T-Mobile USA announced it will merge with the prepaid regional cellphone carrier MetroPCS. If the deal is approved, there will be no changes until the first half of 2013. The CEO of T-Mobile said this merger will make the company a leader in no-contract offerings. That's a direct challenge to Sprint, which has its prepaid business with Boost Mobile, Virgin Mobile and Assurance Wireless.

October 26 looks like a busy day for Microsoft. Not only is that the day that Windows 8 and the Surface tablet arrive, but Microsoft may also launch its Xbox Music service, … Read more

Apple Maps snafu isn't hurting iPhone 5 sales, say analysts

Sales of the iPhone 5 have been unfazed by the Apps Maps debacle, according to analysts.

Demand for the new phone apparently continues to run high, as supply-chain manufacturing plans remain unchanged, says Sterne Agee analyst Shaw Wu. Apple still estimates a ship time of three to four weeks for the iPhone 5.

Complaints over the many mistakes in Apple Maps have surfaced since the app debuted two weeks ago. But Wu sees this as a short-term problem, and one that may have been unavoidable.

Since Maps is software-based, the analyst is confident that Apple will make the program "… Read more

Apple Maps uses less data than Google Maps, says study

Apple Maps has taken it on the chin for its faulty data, but a new study cites one advantage for the beleaguered app.

Apple Maps chews up less data -- just one-fifth as much -- than does Google Maps, according to Onavo. Running both apps through a series of scenarios, the analytics firm found that the average amount of data downloaded by Apple Maps was around 271 kilobytes. In contrast, Google Maps consumed around 1.3 megabytes on average.

In certain cases, such as zooming in to a specific spot, Apple Maps proved seven times more data efficient than Google … Read more

Google Maps to insert Street View into mobile Web app

In the midst of Apple's iOS 6 map debacle, Google is looking to strengthen its grip on mobile maps.

According to AllThingsD, the Web giant is planning to announce the debut of Street View images to its mobile Google Maps Web app this week. The news comes from AllThingsD's Walt Mossberg's review on Google Maps for Android.

Here's more from Mossberg:

"Google plans to announce on Thursday that it is adding its popular Street View feature, missing from Apple's maps, to the Web version of Google Maps accessed from the iPhone and iPad. I … Read more

The New Yorker's view from 9th Avenue -- via Apple Maps

The Apple Maps schadenfreude festival of hits just keeps coming. Mad Magazine is the latest to pile on Apple following the debacle over the half-baked maps in iOS now being mocked daily, along with CEO Tim Cook's public apology.

Mad also couldn't resist taking a shot at the venerable and oft-monocled New Yorker at the same time in this hilarious mockup of a cover of the magazine that imagines a view of the world as presented with the help of Apple Maps. … Read more

Top third-party public transit apps for iOS

By now most everyone knows about Apple's deficient Maps app in iOS 6 -- particularly those who counted on the former Google-powered app for public transit directions. Apple CEO Tim Cook publically apologized for the Maps app and said the company is working to make the app better. But in the meantime, if you need public transit directions, you're going to have to rely on third-party apps from the App Store.

Before you start sifting through hundreds of transit apps, I put together this collection so you can get the help you need right away. It's important … Read more

Oracle taps Nokia for maps

Nokia and Oracle are expected to announce a deal tomorrow that will give Oracle customers access to Nokia's growing stable of data and location services.

The deal, which is due to be announced at the OpenWorld conference in San Francisco, is expected to expand the reach of the Finnish handset maker's Navteq mapping services, The Wall Street Journal reported. Financial details of the arrangement were not revealed.

Nokia reportedly confirmed the deal, but CNET has has contacted Nokia and Oracle for comment and will update this report when we learn more.

Nokia has been looking to ramp up … Read more

Apple backtracks on 'most powerful' map app claim

After CEO Tim Cook's rare apology for Apple's beleaguered map application, the company has retreated on claims that the app was the "most powerful mapping service ever."

Apple's Web site had formerly boasted that, "Designed by Apple from the ground up, Maps give you turn-by-turn spoken directions, interactive 3D views, and the stunning Flyover feature. All of which may just make this app the most beautiful, powerful mapping service ever."

However, after Cook said Friday that Apple was "extremely sorry" for the frustration felt by customers and vowed to improve the … Read more

Apple CEO says sorry for iOS 6 map mess

Friday's CNET Update is playing One Republic:

Apple CEO Tim Cook has said he was "extremely sorry" for the frustration felt by customers over the problems with iOS6 maps and vowed Apple will improve the new map program. In a statement, Cook said Apple fell short on its commitment to customers, and he suggests to use alternative apps in the meantime, like Bing, MapQuest and Waze.

The apology came as the iPhone 5 went on sale in 22 additional countries. It also went on sale at some regional U.S. carriers, including Cricket, which is offers it … Read more