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Who else could it be but Rob Enderle!

AT&T has been cited as the primary reason people return the iPhone. The combination of being unable to get people into service in a timely way and how they treated the customers who were left waiting was one of the worst execution practices I've ever seen.

Well, it was pretty bad, but the Macalope knows you'll give AT&T a run for its money, Rob!

The other problem -- and likely more problematic if the iPhone is going to continue to set an industry pace -- was … Read more

Today, AT&T and eMusic introduced a new mobile music service that will allow customers to use their cell phones to preview and purchase songs from the second largest online music seller, without having to deal with pesky PC transfers. The eMusic Mobile service gives AT&T customers access to a catalog of 2.7 million tracks from independent labels, and in addition to an over-the-air (OTA) download, a DRM-free MP3 file will also be available for download to your PC at no extra charge. Pricing starts at $7.49 for five tracks, which is about $1.50 … Read more

Most studies on cell phone towers try to determine whether emissions can be linked to cancer in humans. (This one says it's not.) But a new three-year study tracks their effects on people's anxiety, tension and fatigue.

The conclusion of the study is that emissions from phone masts do not cause accelerated heart rate or higher blood pressure in people, according to a team of scientists at the University of Essex in England.

The scientists tested 44 people who had said previously that they were sensitive to cell phone technology, and another 114 people who had not reported … Read more

You'd think that lawyers would be trained in the art of correctly interpreting the fine print.

Larry Drury, an Illinois lawyer, has filed a lawsuit on behalf of iPhone owner Jose Trujillo that claims Apple defrauded his client by failing to reveal that the iPhone battery was not user-replaceable, and that it would die after 300 charges. (Thanks, Gizmodo.)

"This case arises out of Defendants' purposeful and fraudulent concealment to purchasers of its iPhone cellular telephone that they will be required to incur an annual fee of $85.95 as part of Defendants' battery replacement program," Drury … Read more

A heated battle is brewing between AT&T and Verizon Wireless, the No. 1 and No.2 cell phone operators in the U.S., as they duke it out for new cell phone subscribers. And things will likely only get more intense as AT&T ramps up iPhone sales.

On Monday, Verizon Wireless, which is jointly owned by Verizon Communications and European cell phone company Vodafone, announced it had added 1.3 million net customers to its roster for the second quarter of 2007. Meanwhile AT&T, which reported earnings last week, racked up 1.5 million … Read more

The iPhone is one of the most lusted-after gadgets, but if the size of their respective crane games is any indicator, the Nintendo Wii is still the most coveted tech--at least on the Point Pleasant Boardwalk at the Jersey Shore. When I saw the iPhone crane game images on JoeyGadget last week (via Gizmodo), I couldn't help but think of my own summer Jersey Shore trip a few weeks ago, where I saw this incredibly large Wii crane game. While the Wii game clearly dominates in size, the iPhone game costs more per play--$5 per try for an iPhone and only $2 per try for a Wii. I also spotted some Xbox 360 and PS3 crane games during my visit, but they were the same size as the iPhone game and didn't get front-of-the-arcade treatment like the Wii game. And as you'd probably guess, I didn't see anyone come close to actually winning a Wii.

More pics after the jump.… Read more

Among the many features of the iPhone I am evaluating, the YouTube feature is an absolute treat. The picture quality is jaw-dropping. Downloading some of your classic favorites is the best way to impress people. Showing it off never entered your mind? Yeah, right.

Also excellent is the Safari browser. It truly is as easy to enlarge a page as it seems in the ads. Speed? Well, it's EDGE, so forget broadband. But with Wi-Fi, it's fast enough.

Of course, the bad thing about Wi-Fi is it eats up your battery. So you need to get into the … Read more

This morning I saw a man with an iPhone run the San Francisco Marathon. I was using my trusty iPod Nano with the Nike+ feature instead. There was something about the iPhone that wouldn't allow me to even bring the iPhone to the race. I wouldn't check it in with my sweats, much less wear it on my arm as I run 13+ miles. I would fear losing it or breaking it. So, I went without phone - which caused me to miss one of my friends at the finish line.

This leads me to think that this … Read more