Apple easily outdistanced its peers in a PC industry customer-satisfaction survey conducted by Forrester Research that found PC companies are only slightly more well-liked than insurance companies.
An overall satisfaction rating of 80 percent was good enough for Apple to trounce the second-place finisher, Gateway, which scored 66 percent. Forrester surveyed 4,564 U.S. consumers online in October in compiling the results, which were published Friday on the research firm's Web site.
Apple and Gateway were followed by HP, Compaq, and Dell, respectively in the survey results. (Compaq, though part of HP, is generally counted separately in branding … Read more