A large number of Google Docs users couldn't use their online word processor or presentations for about an hour Tuesday. But the glitch illustrates not just the troubles with cloud computing, but also the gradual progress in making the concept palatable.
Cloud computing, in which software runs not on PCs or company servers but instead on computers on the Internet, requires something of a leap of faith both technologically and culturally. Those making the move must get accustomed to a reliance on somebody else's computing infrastructure, and that can be scary.
What's gradually emerging, though, are guarantees … Read more