In the past I've found Sprint's customer service lacking on many levels, however, this week I've had three very nice technical support experiences.
I had requested over a week ago that my free service from Sprint be canceled so I could put the Pre on my own account to more fully experience it's features. I got an email saying they would turn it off last Tuesday night, but as of this Monday morning the service was still connected. I finally turned the phone back on, knowing I would enjoy using the Pre on my trip. And I did. For the first 3 hours. … Read more