Should you care? I think so. The benefits of SaaS also point to its greatest flaw: it's the ultimate lock-in scenario when it comes to your data, even though it "liberates" the user from software. In fact, it's this very liberation that creates the problem. If you don't have the software, you really don't have the data, no matter the vendor's data policy. My data qua data is only as useful as the software used to open it up and read it.
Chromatic writes:… Read more