IE7 is missing and a sad tale of tech support
Internet Explorer 7 was missing on a brand new Dell Latitude D630 running Windows XP SP2. I tried to find out why, which resulted in the saga below. Consider this a tip for anyone purchasing a new XP based computer and a heads up on how Microsoft and Dell treat their customers.
The machine arrived a few days ago, and one of the first things I dutifully did was run Windows Update from Internet Explorer (Tools -> Windows Update). I was surprised to find the machine came with Internet Explorer 6 considering that IE7 has been available for a … Read more