My story begins back in the spring of 2010, when I first became a BlackBerry user. Two years and four BlackBerrys later, battling the urge to dropkick my phone into outer space had become a daily struggle. Reader, I gave in -- I bought an iPhone.
I wasn't the only one, either. RIM -- or just plain old BlackBerry, as it's now known -- was beset by one crisis after another, and watched its worldwide market share dip dramatically.
BlackBerry 10 launched in January and, despite being massively overdue, was supposed to revive the company's fortunes and … Read more