Updated at 1:45 p.m. PT December 19: I have heard from an AT&T spokesperson, who has offered me the following comment: "We are crediting the family's entire bill." AT&T will be giving me further details. I will update further then.
Updated at 8:47 a.m. PT December 21: AT&T tells me that its Customer Care is now in touch with Pte. Rivera and says that this is a rare and unfortunate occurrence that should have been handled differently.
I cannot imagine too many U.S. soldiers in Afghanistan … Read more