services

RadioShack may be doubling down on the wireless game.

An alleged internal memo has started floating around the Web indicating that RadioShack will launch a No Contract Wireless service on September 5. According to Engadget, which obtained the alleged memo and posted an image of it, the service will be powered by Cricket, a wireless provider offering no-contract service.

Cricket offers similar no-contract service at other retailers. According to the leaked memo, RadioShack's service will be differentiated by the company offering "an exclusive 8GB SD memory card with all Muve Music phones."

RadioShack currently sells smartphones in … Read more

If you've ever needed to resolve a simple billing question or handle anything other than signing up for a new service, you know that you need to block out time to navigate the phone trees or other obstacles corporations throw in your way. Customer service costs them money, and the more issues they can resolve without paying a human representative, the better for their bottom line. When we need to reach someone, though, this can mean interminable waiting and frustration. GetHuman is a Web service designed to help you get the assistance you need quickly. Here's how to … Read more

After getting a cease-and-desist order, private livery service Uber has gotten the green light to resume operations in Boston.

The Division of Standards of the Commonwealth of Massachusetts earlier this month ordered the service, which allows people to request private car service via their smartphones, to cease operations because the National Institute of Standards and Technology had not issued guidelines for use of GPS location technology in commercial transportation.

Uber uses GPS technology rather than traditional odometers to measure distance traveled, which then determines the passenger's fare. That, apparently, is what the state Standards Division objected to.

"The … Read more

It looks like Uber is being driven out of another city.

Uber, the quickly growing startup that lets people request private car service via their smartphones, has received a cease-and-desist letter from the Division of Standards of the Commonwealth of Massachusetts, ordering it to stop operating in Boston.

The letter (see below) states that until the National Institute of Standards and Technology issues guidelines for use of GPS location technology in commercial transportation, Uber can't allow the public to use its app.

"GPS has not been used in commercial applications for assessing transportation charges until Uber Technologies, Inc. … Read more

Late last year, Republic Wireless made a big splash by offering an Android smartphone with unlimited calling, texting, and data for the unheard-of price of $19 per month.

There were a few catches, of course, most notably the phone itself: LG's Optimus S, a small, decidedly entry-level model with a scratch-prone screen and slow processor.

This month, the company dumped the Optimus in favor of a new model: the Motorola Defy XT. How does it compare? I've spent the last week or so finding out.

In terms of specs alone, the Defy XT blows the Optimus S out … Read more

Research In Motion has been approached by IBM to discuss a possible sale of the BlackBerry maker's enterprise-services division, a new report claims.

IBM has so far held informal discussions about picking up RIM's enterprise-services division, which includes the network that powers its e-mail platform, among other software, Bloomberg is reporting today, citing sources. According to Bloomberg's sources, IBM has made it clear to RIM that it doesn't want to acquire the entire company.

RIM has said publicly that it believes it can turn things around, despite plummeting device sales and rampant delays that have pushed … Read more

It must have been quite a surreal scene.

A woman in Louisville, Ky., claims that last Saturday she arranged a date with a man, who arrived at her door and pointed a gun at her leg.

He then allegedly forced her to drive around to several stores, in order to buy cell phones in her own name, with her own money.

According to WDRB News, one of those stores was an Apple Store in Oxmoor Mall.

Somehow -- it's unclear how -- her puported kidnapper, named as Victor A. Sarver Jr., 32, was sufficiently negligent to allow the unnamed … Read more

In playing catch up with President Obama's social media savvy, Republican nominee Mitt Romney might have cut some corners. A new report by Barracuda Labs shows that more than 15 percent of Romney's Twitter followers may have come from bogus accounts generated by pay-for-followers services.

"We believe most of these recent followers of Romney are not from a general Twitter population but most likely from a paid Twitter follower service," Barracuda Labs research scientist Jason Ding wrote in the report.

It's important to note, however, that it's not clear if the Romney campaign, an … Read more

The future of TV, movies, and home entertainment feels like it's changing by the day, thanks to the impact of the digital revolution. Netflix is the top dog thanks to its $8 subscription streaming service, but your viewing choices are severely limited. For a la carte, pay-as-you-go services, Apple's iTunes has been the default choice for many when it comes to buying, renting, and viewing videos. Splitting the difference was Amazon's Instant Video: it offers a diverse library of pay-per-view TV shows and movies, plus a subset of "free" content for subscribers to the company'… Read more