Research In Motion's recent network troubles could be a boon for Apple and Google as frustrated BlackBerry customers consider alternative smartphones.
The worldwide BlackBerry outage that has plagued Research In Motion this week has left millions of subscribers in dozens of countries without access to e-mail and other messaging services for days. And the outage, which is likely one of the biggest in RIM's history, could tempt some of the BlackBerry faithful to ditch their "crackberries" for competing products form Apple and Google.
Angry customers have already taken to social networking sites such as Twitter to vent their frustration. And more than a few have said they're ready to give up on the BlackBerry.
@Gemified Day 3 of #BlackberryOutage. I'm wondering if they have any customers left willing to get a Blackberry again. Dear Blackberry - SORT IT OUT!
@Lkhall buy an iPhone! "@ariannahuff: I'm traveling with AT&T BB, TMobile BB and Verizon BB. What else can a girl do? #blackberryoutage"
@SharonDuceyJam Thank you blackberry for giving yet another reason to shop for a new smart phone. #blackberryoutage
It's hard to say whether customers such as these will actually follow through on their threats to leave the BlackBerry, which is still very popular among corporate customers, government agencies, and other business customers.… Read more