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How to securely erase a BlackBerry 10 device

Let's face it: BlackBerry 10 isn't going to be for everyone. There are going to be people who have purchased a Z10 only to find out it's not the device for them, and some people might find that they prefer the Q10, which launches soon.

As such, you're going to want to securely wipe all of your information from the device. With just a few taps you'll be able to secure your data, ensuring it doesn't end up in the wrong hands.

Before wiping your device, it's a good idea to use BlackBerry Link … Read more

T-Mobile nabs BlackBerry Q10 for business customers

T-Mobile announced today that BlackBerry Q10 registration for its business customers will begin Monday, April 29.

Though the smartphone is expected to cost about $249, the carrier stopped short of revealing official pricing information and an availability date for the device.

This news follows on the heels of T-Mobile's announcement last week that it will begin selling the HTC One.

The Q10 is BlackBerry's latest mobile venture, running the most recent BlackBerry OS, version 10.1, and sporting the familiar four-row QWERTY keyboard that BlackBerry handsets became famous for.

The phone boasts a compact build, an 8-megapixel camera, … Read more

The BlackBerry Q10 blends the best of old and new

Say hello to the BlackBerry Q10, which offers a larger and more spacious QWERTY keyboard and a fresh infusion of the BlackBerry 10.1 operating system. It builds on the greatness of past BlackBerry messaging machines, yet blends this with modern smartphone software powerful enough to run multiple apps at once without skipping a beat. It also surfs Web sites like a champ and has a battery that goes the distance. Of course, the BlackBerry ecosystem lacks a wide app selection, but the Q10's hybrid approach should satisfy traditional BlackBerry addicts who crave a practical upgrade. Exact pricing and … Read more

Track down a lost BlackBerry 10 device with BlackBerry Protect

One of the first things you should do on your brand-new BlackBerry 10 device after going through the initial setup process is to enable BlackBerry Protect. The free service offered by BlackBerry will allow you to locate a lost or stolen BlackBerry 10 device.

To enable the free service, go to Settings and tap on BlackBerry Protect.

The service will be turned off by default, but only requires you to slide the switch to the right to enable it. You'll need to be signed into your BlackBerry ID on the device. If you need a BlackBerry ID, you can … Read more

BlackBerry to ask for probe into report on Z10 returns

BlackBerry plans to ask U.S. and Canadian regulators to probe a report about high return rates for the company's flagship Z10 smartphone, calling the comments "false and misleading."

The Canadian company said that within the next several days, it will formally ask the U.S. Securities and Exchange Commission and the Ontario Securities Commission to review a report from research and investment firm Detwiler Fenton that claims there have been "unusually high" return rates for the recently released device.

BlackBerry Chief Legal Officer Steve Zipperstein said in a statement:

These materially false and misleading … Read more

BlackBerry denies abnormally high return rate for Z10 phone

No, BlackBerry Z10 sales aren't falling off a cliff.

BlackBerry shares took a hit today after a few analysts criticized the tepid launch of the Z10 phone in the U.S., with one analyst claiming that the return rate was higher than the sales rate. Another said sales have dropped significantly at carrier stores.

BlackBerry, however, denied the claim, calling it "absolutely false." The company said the return rates in the U.S. and around the world have been in line or better than its internal expectations, as well as consistent with the return rates for other … Read more

How to edit an e-mail signature on BlackBerry 10

One of the first things I do after setting up a new device is to change the default e-mail signature. The default signature on new devices is usually a free advertisement for your carrier, device manufacturer, or both.

The default signature on a BlackBerry 10 device is "Sent from my BlackBerry 10 smartphone."

See what I mean? Free advertising.

Shortly after setting up my Z10 I sought out to change the e-mail signature. I looked in the Accounts section of the Settings app to no avail. I dug through other sections in the Settings app, even went into … Read more

How to take a screenshot in BlackBerry 10

BlackBerry recently launched its BlackBerry 10 platform with the Z10, with the keyboard-equipped Q10 on the horizon. While the new operating system does come with the ability to share your screen with fellow BBM users, not everyone has a BlackBerry 10 device. In those situations, taking and sharing a screenshot is the best way to show off your home screen layout, or perhaps troubleshoot an issue with another user.

To take a screenshot on your BlackBerry 10 device, you simply need to press and hold both the volume up and volume down keys at the same time for a few … Read more

BlackBerry's off to a nice start. So now what?

Don't hang up the banners and throw the ticker-tape parade for BlackBerry yet.

BlackBerry's fiscal fourth-quarter report brought a bevy of good news. The company surprisingly returned to profitability; it shipped 1 million Z10 smartphones, the majority of which were snapped up by consumers; and it appears as if it it's taking share from competing platforms.

It's a strong start for BlackBerry. But by no means can the company declare "Mission Accomplished" on its comeback. Indeed, there are a lot of unanswered questions that won't get answered until another several months of results … Read more