On Labor Day, we celebrate those who perform arduous jobs when they wish they could be, well, celebrating Labor Day.
I wonder, therefore, how the cabin crew of a recent Air India flight from London to Mumbai might have kept their good humor when a passenger called them over and said she'd just been insulted by a machine.
She claimed that she'd switched on the in-flight entertainment system and two messages greeted her. The first was: "This selection is not currently available. Please try again later."
Normal enough, you might imagine. However, beneath it were the … Read more