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diagnostics

How to invoke and interpret the Apple hardware tests

Regardless of the condition of your OS installation, if your system's hardware is not working properly then you will undoubtedly see undesired behavior that can stem from slowdowns and hangs to full system crashes and data corruption.

Because of the importance of having working hardware, Apple includes a hardware test routine on all of its new Mac systems, some of which are on the boot drive of your Mac, an others that are on the included OS X installation DVDs that came with older systems.

If you experience problems with your system crashing, hanging, or overheating with no change … Read more

Check your burners with LightScribe Diagnostic Utility

LightScribe's technology burns customized labels directly onto specially treated DVDs and CDs. To use it, you must have a LightScribe-enabled disk burner. LightScribe Diagnostics Utility is a free tool that can check your system's LightScribe compatibility as well as its readiness to run the software without problems. It also scans for conflicts, suggesting changes that you can accept, reject, or modify. After you've checked out whether your system is ready to run LightScribe, you can uninstall the diagnostic tool or keep it in case you make any hardware or software changes. If you're not sure your … Read more

Report: Apple readies Web-based iOS diagnostic tool

Apple has reportedly completed a diagnostics solution for iOS that will enable users to send reports to Apple about their device remotely, obtaining useful tips and repair information when needed.

French Web site Hardmac reports that Apple has made the announcement of this new tool internally. According to Hardmac, the iOS device will connect to Apple via a special link (sent over e-mail or entered manually) and served in Mobile Safari as well as a connection to your phone service.

Apple will check your phone's reports and offer a solution based on any software or hardware malfunctions it detects. … Read more

Western Digital disk info tool

Data Lifeguard Diagnostic for Windows is a simple, free tool from Western Digital that displays the model, serial number, partitions, capacity, and S.M.A.R.T. data of any Western Digital hard disk drives that support Data Lifeguard that are attached to your system. It can also test your disks and display the results.

We extracted and clicked the executable file, and the program quickly opened and scanned our system, displaying our three WD physical drives in the upper view and the logical drives by letter in the lower view. We could initiate a test or view S.M.… Read more

FDA approves first radiology diagnostics app

There is no shortage of health-related apps. Some 1,500 cater to professional caregivers and laypersons alike for a range of purposes, from counting calories to learning anatomy or pulling up drug dosage recommendations.

But Mobile MIM is the first mobile app to be cleared (just last week) by the U.S. Food and Drug Administration that allows physicians to make medical diagnoses using images transmitted to their iPhones or iPads.

The app transmits several image types, including those from computed tomography (CT), magnetic resonance imaging (MRI), and nuclear medicine technology such as positron emission tomography (PET). Using software developed by Cleveland-based MIM Software, Mobile MIM allows for not just viewing of medical images, but also displaying measurement lines, annotations, and areas of interest.

While the app is indicated for use only in the absence of a workstation, it's pretty clear that the ability to view radiology images on the go could result in, shall we say, dusty workstations.… Read more

Free PC diagnostics and repair from Microsoft

Microsoft has made it easier to browse for help when one of its products acts up. The revamped Fix It Solution Center boils troubleshooting down to three steps: pick a product (optional), choose a fix in one of eight categories (and handful of optional subcategories), and then view or run one of Microsoft's many proposed solutions.

Of course, the real test is whether these auto-repair tools actually do any good. I haven't done enough testing to form an opinion one way or the other. However, the online Fix It tools differ from the troubleshooting utilities built into Windows … Read more

A brief intro to OBD-II technology

OBD stands for onboard diagnostics and OBD-II is a collection of connection and protocol standards standards for all cars sold since 1996, when the OBD-II specification was made mandatory by the U.S. government.

OBD technology was born out of the Environmental Protection Agency's (EPA) and California Air Resources Board's (CARB) mandate that vehicles equipped with more-sophisticated emissions equipment and better diagnostics systems to monitor that equipment. The agencies wanted to ensure that new vehicles were running as cleanly and efficiently as they could. However, purchasing diagnostics equipment for each of the manufacturers' proprietary vehicle information systems would be prohibitive for third-party garages and testing centers. Thus, the OBD standard (and the subsequent OBD-II revision) was born.

The first part of the OBD-II standard is the connector. The 16-pin female interface connector must be located in the vehicle's cabin within 2 feet of the steering wheel. For most cars, this means in the driver's foot well or just below the steering wheel. Although, the physical connection is always the same in OBD-II-compliant vehicles, not all of the 16 pins are always utilized and the data isn't always sent over those pins in exactly the same manner, so there is some variation within the standard. Specifically, there are five major signaling protocols for vehicles sold in the United States between 1996 and 2008 that can usually be discerned by the configuration of pins used. New legislation has narrowed these five variations down to one, ISO 15765 CAN, for all vehicles sold after 2008, so the OBD-II standard is decidedly more standard from that point forward.

Outside of the US OBD-II standard there are also the European EOBD and EOBD2 standards and the Japanese JOBD standards.

What does it do?

Where the real work of the OBD-II standard takes place is within the data sent over the connection. During normal operation, your vehicle is constantly monitoring a little more than 100 standard Parameter ID (PID) codes. Every vehicle must be capable of sending or receiving these codes over its OBD-II connection. These codes tell the tale of the systems monitored by your vehicle's emissions system, everything from fuel system status to engine and vehicle speed to the status of the vehicle's various O2 sensors. If there is an error with any of these parameters or if a value falls outside of a predetermined safe range, the vehicle will illuminate its Check Engine light.

The vehicle's computer is able to send all of this diagnostic information over the OBD-II connection to a connected diagnostic tool via PID along with special PIDs, known as trouble codes, that detail the issue. There are about 900 possible trouble codes in the OBD-II standard reporting on everything from fuel systems to emissions controls to transmission status.This makes it easy for a mechanic or emissions official to quickly diagnose an issue with a vehicle's engine and emissions equipment without hours of guessing and checking.… Read more

Diagnostic and usage data collection in OS X 10.6.3

When applications crash or are forced to quit during a hang in OS X, the system will bring up a crash reporter window that contains diagnostic information about your system, which applications were open, and memory traces for the threads that were open. This information allows developers to troubleshoot and fix bugs in their programs that may have led to the crash. When presented, you will have the option to send the report to Apple along with comments about what you were doing, or dismiss the message without sending.… Read more

Monitor your Mac

CheckUp is an easy-to-use multipurpose maintenance utility that can help you monitor and improve your Mac's performance. Its very visual interface uses colorful and dynamic icons, graphs, and dials to display performance and data over eight different categories: Profile (including uptime and a bandwidth tally), System (especially great for seeing which OS your Mac can handle), Processors (twin dials for dual processors, plus a temperature monitor), Memory (configuration, usage, and testing), Disks (all partitions, with an option for repairing permissions), Network (showing input and output in a customizable graph), Processes (a prettier, more flexible version of OS X's … Read more

Decipher your car's idiot light with CarMD

LAS VEGAS--A new version of the CarMD device and service was released here at CES. Like RepairPal and DriverSide, CarMD now has a database of common repairs for most modern (post-1996) cars, including price ranges and do-it-yourself instructions for some of them.

What makes CarMD different is its hardware: There's a probe that attaches to your car's diagnostic port (it's probably under the dash). The probe reads data from your car's computer. It will display simple info on its LEDs and LCD screen, and if you connect it your computer (via USB) it can tell you … Read more