I've been writing (parent.thesis) for about six months now, and the New Year seems like a good time to reflect on the themes that have developed. I love technology, and at the same time, I am cautious when it comes to kids and tech. Here are the three issues that are really bugging me right now:
Disconnect between product design and online safety Commercialization of kids online Information control, privacy, and data mining
Two weeks I wrote about how the XO laptop endowed a 9-year-old boy with seemingly magical powers (of intellectual curiosity and competence), and I wondered aloud whether my 8-year-old daughter would fare as well. On the one hand, she does like gadget gifts such as The Littlest Petshop. On the other hand, many such gadgets wind up as nothing more than a surface waiting to be decorated with stickers or glitter glue. Would her reaction to the XO validate or repudiate Negroponte's hypothesis that his project is an education project, not a laptop project? It seemed to work pretty … Read more
The buying is done, the presents have been unwrapped, the after-sales have yet to begin. I've dragged myself out of my Christmas-dinner-induced food coma long enough to ask which Christmas gadgets were hits, and which were disappointing lumps of coal?
Good thing this is a family blog because most of our gadgets were toys. Our 8-year old loved the WowWee Flytech Radio Control Dragonfly. She was able to overlook the fact that this toy was marketed to boys. After all, who wouldn't love a dragonfly? I spent the day wondering whether we'd make our way up the learning curve to work the controller before the dragonfly self-destructed during normal use. Yes, the dragonfly has to be ultralight, but with a styrofoam body and plastic fasteners (key elements that repeatedly popped off on "landing") we'll be lucky if the dragonfly lasts until New Year's Day. I was truly unimpressed by the remote control's engineering, particularly the connection between the remote's power cord and the dragonfly's body. The microscopic connection was hard to see and difficult to engage. Within a couple of hours I had to straighten out the connector pins. The good news is that dragonfly does fly, and one one spectacular run I actually got it stuck on our house's roof. My bad--thankfully we were able to back it out of the gutter via remote. My daughter is thrilled with the toy. I found it disappointing but maybe that's because at $40 a pop I am wondering how many minutes of fun we'll get out of this purchase. … Read more
In the movie Hairspray (2007), Tracy Turnblad gets sent to detention for "inappropriate hair height". But instead of being a punishment, her pink slip is a ticket to a higher education than her school is willing or able to teach, and an opportunity to enjoy the greatest freedom of all--the freedom to be herself and to follow her dreams. The currency rebels of today have moved from hair height to copyright, and the hottest ticket to detention is...Firefox. !!!w00t!!! Consider this facsimile of a letter supposedly sent from the Principal's office of Big Spring High School in Newville PA: (UPDATED)… Read more
I know that being a parent has got to be the uncoolest perspective in Silicon Valley. After all, it's much more cutting edge to be libertarian, 23 years old, working 24/7 and sleeping on a futon in your cube.
But no one stays that way forever (thank goodness), and I'd like to think that those of us who have moved down the road a few years have a lot to add to technology design. With Facebook's Beacon plans blowing up this week, you can really see what happens when new "features" are added by twentysomethings who are coding and rolling out products as fast as they can.
I'm proposing a new job title to add to Facebook's Executive Team: VP of Adult Supervision.
My suggestion is only half-joking. Facebook's Mark Zuckerberg was called out for ageism earlier this year after he stressed the importance of "only [hiring] young people with technical expertise."
The problem is that Facebook's users aren't only people like their mind-blowingly young executives and programmers. A large proportion of their users are over 35. We don't appreciate having our privacy stomped on, and just because we want to participate in social networks, we don't necessarily want to live our lives in an exhibitionist fishbowl. Product design suffers when a grown-up perspective is not taken into account.… Read more
Today on the Facebook Blog, Mark Zuckerberg apologizes for the mistakes Facebook made in rolling out Beacon, and announces that the company is "releasing a privacy control to turn off Beacon completely."
This is a clear victory for consumer backlash and protests. MoveOn.org spokesman Adam Green responds to today's development:
"Sites like Facebook are revolutionizing how we communicate with each other and organize around issues together in a 21st century democracy. The big question is: Will corporate advertisers get to write the rules of the Internet or will these new social networks protect our basic … Read more
Tech toys are all the rage this holiday gift-giving season, and I have a request for all the cool, creative, and wired aunts, uncles, and friends who are choosing presents for the kids in their lives. Please consult with parents before you buy a child a high-tech gift, especially any toy or gadget that has an online connection.
Just as you wouldn't spring a puppy on a family as a surprise, you should check in with parents before you give a tech toy. I can testify on behalf of frazzled parents, even those of us with a techie bent ourselves, that we are dancing as fast as we can to keep up with the implications of computers, gadgets, and online communication for our kids.… Read more
The bad news about Facebook's Beacon program, user tracking, and privacy concerns just keeps piling up. Now Mark Zuckerberg and Facebook are under fire from consumers, journalists, activist and advocacy groups, and even its own advertising partners.
Today's biggest revelation, reported by PC World, is that "Facebook has confirmed findings of a CA security researcher [Stefan Berteau] that the social-networking site's Beacon ad service is more intrusive and stealthy than previously acknowledged, an admission that contradicts statements made previously by Facebook executives and representatives," including email correspondence between Berteau and Facebook's privacy department, as well as statements made by Facebook vice president Chamath Palihapitiya to The New York Times.
Facebook confirmed Stefan Berteau's specific allegation that Beacon tracks the off-Facebook activties of members even when they are logged out of the social-networking site. … Read more
Whether or not Facebook kills its much-derided Beacon program, the controversy surrounding intrusive marketing surveillance deserves to flourish.
You remember the old story about the frog placed in a pot of water that was slowly heated up, until it was cooked? When I read the about Facebook's reaction to the anti-Beacon protests, my first impression is that Facebook's concessions are essentially along the lines of, "OK, we turned up the heat a bit too much on this one, so we'll turn it back down a little bit--for now." Are marketers counting on the fact that we'll get used to the warm bath, then the hot tub, calibrating their fine-tuned ability to stop just short of the lobster pot?
CNN.com contributes a story, "Ad targeting improves as Web sites track consumer habits," which covers the Facebook issue among other case studies. Marketers are studying the sensitivity level of consumers to intrusive advertising and adjusting their programs accordingly. For example, CNN.com reports, "Most Web sites and marketers have been shunning the ultimate targeting--ads that greet you by name. Yahoo could easily do that using registration information, but 'I'm not sure people would like that or not,' said Richard Frankel, Yahoo's senior director of product marketing."
The CNN story continues:
"Users' comfort with data profiling has indeed shifted over the years. Google faced criticism when it introduced an e-mail service that paired ads with the words inside private messages. Millions of people now use Gmail with scarcely a blink.Users will eventually embrace the latest tactics, too--and by then, they'll complain about even deeper levels of intimacy yet to be invented, said Tracy Ryan, professor of advertising research at Virginia Commonwealth University
'You want to have enough targeting that a consumer notices the message and pays attention, but you don't want it to be so obvious that they are thinking (there) is targeting,' she said. 'That would be scary.'"… Read more
I've been searching for something intelligent to add to the discussion about Megan Meier, the 13-year-old girl who committed suicide after she was insulted and dumped by an "online boyfriend" on MySpace. The online persona "Josh" was actually a fictitious hoax created by an adult neighbor who was a mother of one of Megan's friends.
It's one of those senseless tragedies that is difficult to comprehend and put into any kind of perspective, especially seeing Megan's mother appear on The Today Show this week. Matt Lauer asked Tina Meier to speak out against the retaliatory online harassment toward the bullying neighbor, who has been publicly named. My heart broke seeing a grieving, outraged parent put on the spot as the one asked to rise above the cycle of violence. She clearly wasn't ready to do so, and it would have been a lot more productive to ask a more objective anti-bullying expert to speak out against the dangers of vigilantism.
I finally found an intelligent synthesis written by Judith Warner on her Domestic Disturbances blog. She links Megan Meier's bullying to the "helicopter parenting" phenomenon. … Read more
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